What do tenants say about Mercedes Santana?

Mercedes Santana has an average tenant rating of 4.5 out of 5 across 1 reviews.

How many violations does Mercedes Santana have across their portfolio?

Buildings managed by Mercedes Santana average 0.41 open violations per unit, fewer than the citywide average of 0.81.

Would renters recommend buildings managed by Mercedes Santana?

100% of tenants who reviewed buildings managed by Mercedes Santana would recommend living there.

Has Mercedes Santana had any evictions?

Mercedes Santana has no recorded evictions across their portfolio.

Has Mercedes Santana had any litigation cases?

Mercedes Santana has no housing court litigation cases across their portfolio.

Is Mercedes Santana responsive to tenants?

100% of tenants who reviewed a building managed by Mercedes Santana approve of how it is run.

Is Mercedes Santana on the worst landlords list?

Mercedes Santana has not appeared on the NYC worst landlords list.

How many buildings does Mercedes Santana own or manage?

Mercedes Santana owns or manages 2 buildings totalling 12 units.

Mercedes Santana

Site Manager·2 buildings·12 units

4.5

1 reviews

Highlights

Evictions

Litigation cases

About Mercedes Santana

Mercedes Santana is a well-regarded and reliable site manager. Across their buildings, tenants rate them 4.5/5 across 1 review, with 100% recommending their buildings and 100% approving of them as an owner or associate. Their portfolio records 0 evictions, 5 open violations, and 0 litigation cases. Data last updated July 27, 2026. Mercedes Santana is a site manager associated with 2 buildings and 12 units across Williamsburg in Brooklyn. The portfolio is concentrated in Williamsburg, reflecting a specific neighborhood focus. The buildings were built primarily in the 2000s and are mostly low-rise. None of the associated buildings have rent-stabilized apartments. Prospective renters can find building-level ratings, reviews, and open-data records on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Reviews

Former tenant·7 months ago

Delightful duplex dwelling

Pros

The location is perfect on a quiet residential and the unit itself is a stunning duplex with washer dryer and dishwasher.

Cons

The cons are the building at times had hiccups with the roof leaking, the dishwasher breaking, the dryer not working, and the shower pressure not being consistent. Overall the place is amazing but there are some appliance issues that have taken some time to get resolved.

Advice to the owners

Maintain the appliances a bit more

Buildings associated with MERCEDES SANTANA

Good cause

252 Richardson Street

4.5(1)

Williamsburg

Good cause

258 Richardson St

Williamsburg

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.41Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

3Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs