Matel Realty Llc

Renters of buildings managed by MATEL REALTY LLC appreciate the prime Manhattan locations and generally responsive maintenance staff, noting quick resolution of most repair requests. Many find the apartment layouts spacious and neighbors mostly pleasant. However, common challenges include cleanliness issues in hallways and basements, frequent package thefts, pest problems especially rodents and roaches in some buildings, and occasional noise disruptions from street or neighbors. Tenants advise improving garbage management, pest control, and addressing heating inconsistencies. While management responsiveness varies, with some praising timely communication, others report unresponsiveness and indifference, suggesting a need for more consistent tenant engagement and building upkeep.