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M

Matel Realty Llc

Corporate Owner·42 buildings·818 units
3.6

112 reviews

Highlights

5
Evictions
9
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

MATEL REALTY LLC's buildings offer convenient locations with spacious apartments and generally responsive management, appreciated especially for quick maintenance and regular pest control. Many tenants report friendly neighbors and quiet environments inside units, although thin walls can lead to noise issues. Common challenges include subpar cleanliness in hallways, recurring trash management problems attracting pests like rats and mice, occasional package theft, and outdated or minimal apartment amenities. Heating inconsistencies and slow or indifferent responses in some buildings suggest management varies by property. Rent hikes and limited building upgrades are also concerns. Overall, management is responsive to maintenance but could improve cleanliness, pest control, and communication to enhance tenant satisfaction.

Reviews

Former tenant·1 hour ago

Apt in gramercy

Pros

-Good amount of space, kitchen and living room are separate spaces -pest control comes once a month for free service -great location (quiet on street)

Cons

-open walls in the hallway (doesn’t look good) -sometimes has a bad odor in the hallway -lots of rats outside building, few roaches have been found in and as well

Former tenant·9 minutes ago

Overpriced, crumbling building

Pros

Quiet, back facing apartment. Didn’t hear much except for front door of building and people going up and down the stairs. Most neighbors are okay.

Cons

Walls are literally crumbling, everything is covered in chipping and piled on the paint, appliances are old and broken, if you need something replaced maintenance will ghost you for weeks at a time until they finally show up randomly without warning and leave the new appliance for you to install yourself. Office is unhelpful, packages constantly stolen, management does not care and the cameras you see are fake and do not work. Front door to the building doesn’t lock most of the time, and there are always flies around the hallway and entrance. The apartments are tiny, with old and outdated or lack of appliances, and it’s a complete rip off. No natural light, sometimes weird smells and neighbors smoke on fire escape so the smell will come into your apartment. Stairs are narrow, steep, and a death trap.

Advice to the owners

Lower the rent, respond to your tenants, actually update the apartments, and stop ripping people off

Buildings associated with MATEL REALTY LLC

  • 315 East 5 Street
    Rent-stabilized

    315 East 5 Street

    4.6(4)

    East Village

  • 515 East 6 Street
    Rent-stabilized

    515 East 6 Street

    3.5(7)

    East Village

  • 325 East 21 Street
    Rent-stabilized

    325 East 21 Street

    3.4(16)

    Gramercy Park

  • 57 East 7 Street
    Rent-stabilized

    57 East 7 Street

    4.8(1)

    East Village

315 East 5 Street
Rent-stabilized

315 East 5 Street

4.6(4)

East Village

515 East 6 Street
Rent-stabilized

515 East 6 Street

3.5(7)

East Village

325 East 21 Street
Rent-stabilized

325 East 21 Street

3.4(16)

Gramercy Park

57 East 7 Street
Rent-stabilized

57 East 7 Street

4.8(1)

East Village

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.07Violations per unit
NYC average0.81Violations per unit
10Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

31Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

21Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

M

Matel Realty Llc

Corporate Owner·42 buildings·818 units
3.6

112 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.