AYA is a scam company
Pros
Came with linens and utensils, which was nice when I moved to NYC completely on my own
Cons
These people are just straight up scammers. A list: -Broker (AYA employee) showed up an hour late to our showing, only one of the apartments he showed us was actually available, and he lied about other tenants. He said one other woman had signed so I wouldn't be the only one (lie) and that all the other bedrooms were full (lie) and that all the other tenants rented through July (lie) so I would need to do that as well instead of through June (lie). -Management kept blowing me off when I tried to switch to a different unit after discovering all the lies and being stuck with three disgusting men. -Management threatened to fine all of us for those men's mess because the cleaner complained. I reminded the manager I was speaking with that I had also complained about the mess. She told me the only way to avoid a fine would be to take pictures and update her on the mess constantly to show it wasn't mine. -Management refused to provide a cleaning schedule even though it is definitely illegal for them to authorize non-emergency entry into our apartment without notifying us in advance. -A window was broken in the empty bedroom upon move-in. It took six weeks to fix. -One day the front door alarm just went off for the entire day. It was a Sunday, and we had no way to contact management. It just terrorized us all day. -When COVID hit, they pressured me to switch to a different unit because they needed to sell my unit back to the building since there were no longer enough new-to-NYC people for them to run their scam on. I was the only one left in my unit because the others had only actually signed through April. I told them I couldn't move out by the end of May but maybe by the end of June. When I got back to the apartment (from my dad's house in the Midwest) they had illegally changed the locks and packed up all the dishes, utensils, linens and everything else they provided. They had also turned off the wifi. These people are genuinely evil. I cannot advise against renting with them strongly enough.
Advice to the owners
End it.
Never rent from Aya Living
Pros
Met new People
Cons
Scam Artists and Crooks
Advice to the owners
Fire your management team.
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