Great staff, hard to get deposit back
Pros
The staff you interact with daily, i.e. doormen, maintenance, and package room personnel, are wonderful. They’re genuinely friendly, consistently helpful, and often go above and beyond. The building itself is beautiful and generally well maintained, and the gym membership is very affordable. I also met some great neighbors while living there.
Cons
Management has been disappointing. After I moved out, they became largely unresponsive to my inquiries about my security deposit. It has now been 4 weeks, and despite 4 emails and 1 voicemail, I’ve only been told they would look into it, with no clear update or timeline.
Advice to the owners
Return the deposit. Stop ignoring former tenants emails.
Full-service Prewar in Chelsea
Pros
The building staff is wonderful, as are the apartment layouts.
Cons
Not management's fault but there is so much more siren noise outside than there used to be.
Advice to the owners
Lobby NYC to turn down the siren decibels
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