145 East 16TH Street LLC

Clean, elevator, nice sized apartments

Noisy, apartments seem to have been "chopped up" to make more bedrooms per apartment

Cleanliness and doormen are great. Location to the subway is easy and convenient.

Lack of communication with landlord/management company. Cockroach and mice problems even with exterminator once a week.

Communicate with tenants more effectively

Nice doorman staff and they are cautious about who they let in. They always call up. Nice apartments

Overpriced and some roaches in basement

Amazing building staff, quiet, clean, large apartments, fantastic handyman, location

Huge rent increases

Good building team
Apt was clean and had lots of closet space

Had a view of the roof next door

Spacious layout for NYC standard
Central Location - near union square transportation
Gramercy is a gem of a neighborhood
Kind and helpful building staff
Two functioning elevators
Lots of natural lighting
Up to date appliances

Management slightly difficult to get a hold of at times
Large rent increases

Lower rental increases

The staff is amazing
Apartment is updated and spacious

No gym or roof

Location, building was well maintained by great building staff

Rent was a little high. Claimed to be a luxury building but has no amenities aside from doormen

Spacious apartment, clean lobby

Absurd building policies, doormen and super are scammers and made me pay them $500 in cash on move-out day, we had no gas in the building for many months during 2015 and management lied about the cause and refused to credit anyone or fix it in a timely manner, many illegal apartment shares with young kids who throw loud parties

Be less horrible.

The landlord, doormen, and porters were all extremely friendly and helpful throughout the 4 years I lived at Washington Irving House. Whenever we had a question or an issue that needed to be addressed, they were always there to help to a timely manner.

We had cockroaches a few times, but every time we reported it, the building made sure to have the exterminator come ASAP.

It's in a good location, the apartments are probably a tad more spacious then you get in lower Manhattan. Also has central air (forced air, no thermostat control), but it only turns on in June.

The landlord is a well-known nightmare landlord. They fix nothing, 90% of the time they will not even respond to me no matter what, whether owe you money, there's a major problem in your building, or anything else. They're massive, own hundreds of buildings in the city and could not care less about you. Leave, stay, sue them, don't sue they don't care at all one way or another. You'll be lucky if you ever even get them on the phone.

There's been a mysterious rotation of supers the past few years. No one statys longer than 6 months. The current super is horrible. Arrogant, rude, doesn't know what he's doing, refuses to fix antyhing.

Answer your phone. Higher a competent super. Stop breaking the law just because you're so massive you don't care I you get sued.

Location is about it. The “luxury” veneer is a facade.

Horrible horrible management. The worst of the worst, look at Yelp reviews. Thoughtless, careless, headless billionaire owners. Supers come and go. Tenants in distress are dumped and ditched with no remorse. Terrible chronic issues, leaks, mold, hidden rot.

Stop be landlords until you start caring about people who live in buildings you own. Hire people with kindness and concern. Repent.

Great staff , landlord

Noise, bugs noisy street

Keep doing a great job

Doormen we’re great, awesome staff. Great location

No cons apply

Great location by union square

Water was shut off during the day sometimes

Doormen, cleanliness of building , management company

I would say nothing

Nothing to say

Location
Bus, subway access
Parks
Long time staff very good

Landlord sub-divides apartments
Dormitory atmosphere
Repairs in apartments poorly, cheaply done
Frequent plumbing, gas, air-conditioning problems

"New" lobby is a horrendous mash up; standardize and simplify lighting
Clean up, paint, maintain basement / laundry