Good building and great location
Pros
Very clean and newly renovated
Cons
One elevator makes it tough for a move
Very costly for such inattentive service
Pros
The initial look-and-feel of building's design features is very attractive. The neighborhood is a huge plus. The neighbors are mostly wonderful. The building is quiet and family-oriented.
Cons
Many of the appealing high-end appliances work intermittently or partially, and management is extremely slow get things serviced, follow up on results, etc. As other reviewers note, there is no reliable super, and those assigned to either fix things or schedule repairs are often not responsive. Or worse, they minimize tenant experiences. Heating regularly fails throughout much of the building on especially cold days and nights. This occurs year after year, despite widespread tenant complaints. No amends are made through rent reduction. Further, security is a problem since cameras evidently don't work, a front door is often broken for periods of time, and the basement door is sometimes left unlocked. Strangers have been able to prowl the hallways and steal packages from doorsteps as a result of these lapses.
Advice to the owners
Provide the level of service for which you are charging, especially with respect to basics like safety and heating.
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