H

Helen Stone

Agent

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1 Properties

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109 Units

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3.8(7)
Evictions: 3
Litigation History: No
Review Summary for Helen Stone
Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight buildings managed by Helen Stone as having a mix of positive and negative aspects. Tenants appreciate the cleanliness, efficient garbage management, and good water pressure. However, concerns arise regarding heating issues, neighbor noise, and occasional pest problems. While some praise the spacious units and responsive staff, others criticize slow maintenance and unavailability of essential amenities like doormen. Rent-stabilized units receive favorable feedback for their value, while non-stabilized units face criticism for neglect and outdated facilities. Overall, improvements in responsiveness and infrastructure maintenance could enhance tenant satisfaction.
Available Listings for Helen Stone
STUDIO:
2 units
1 BED:
0 units
2+ BEDS:
1 units
Open Violations
Only open violations from the last 10 years.
Data last updated 4 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
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Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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flag
Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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flag
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Helen Stone
Hell's Kitchen
520 West 48 Street, Manhattan, NY 10036
109 Units • 7 Floors
3.8(7)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 3
Litigation History: No
1 Year Bedbug History: No

Reviews (7)

6 months ago
Solid spot in Hells Kitchen
Former Tenant
Pros:
Clean, not loud
Cons:
Far from the train
Advice to owner:
Fix building requests faster
11 months ago
Not worth it
Former Tenant
Pros:
* Friendly and helpful front desk staff
* When it was rent-controlled, a good deal
Cons:
* mold
* extremely negligent maintenance person
* extremely evasive building management
Over 3 years ago
Quiet and Spacious
Former Tenant
Pros:
Great units with lots of space and sun. Very quiet part of Hell's Kitchen. Solid amenities for the price point.
Cons:
Doorman not always present late at night.
Over 3 years ago
An excellent mid-level building
Former Tenant
Pros:
Very nice and helpful staff. The building is well maintained, usually quiet, and very comfortable.
Cons:
The management company can be slow and unresponsive, but that's pretty typical for management companies. I've been waiting for a new dishwasher for months.
Advice to owner:
Be more responsive to tenants. And give Segundo, the super, a raise. The man is a legend.
Over 4 years ago
Great building if you don’t mind a walk to subway
Former Tenant
Pros:
Fast response from super and staff

Cons:
Had cockroach issues a few times
Advice to owner:
N/A
Over 4 years ago
What it’s really like
Former Tenant
Pros:
Spacious, garden, laundry
Cons:
Outdated, doormen never here, appliances always break, never package alerts, crime ridden area, located next door to homeless shelter.
Advice to owner:
Update apartments, keep doormen 24/7, fix outdated package systems, call before anyone comes to my apartment, respond to work orders timely within a few days, not months.
Over 4 years ago
One of a kind
Former Tenant
Pros:
Well maintained and nice spaceous units with plenty of sunlight.
Cons:
No cons, after living in 5 different buildings in NYC this is the best.
Advice to owner:
Keep up the good work. Give Segundo a raise.