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A

Alex Cruz

Site Manager·1 building·90 units
3.9

14 reviews

Highlights

1
Evictions
3
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews for ALEX CRUZ's buildings, primarily at 341 West 45 Street, highlight well-maintained common areas, friendly doormen, and generally responsive live-in supers. Convenient location and building amenities like laundry and package handling are appreciated. However, pest control remains a recurring issue with roaches and mice reported in some units, and occasional maintenance delays, particularly heat inconsistency and elevator outages, affect comfort. Management responsiveness is mixed, with some tenants experiencing slow or unhelpful communication. Noise can be a problem due to the Midtown location and local nightlife. Overall, tenants value the staff’s friendliness but advise improved pest management and timely maintenance responses.

Reviews

Former tenant·9 minutes ago

Pretty solid apartment. Little to no pests

Pros

Little to no pests. Friendly live-in super.

Cons

Property management is useless and ghosts people often

Advice to the owners

Don't ignore your tenant's queries.

Former tenant·2 months ago

Clean and well maintained

Pros

Elevator 24/7 doorman package room live in super laundry in building

Cons

Laundry machines not well-maintained small living room

Buildings associated with ALEX CRUZ

  • 341 West 45 Street
    Rent-stabilized

    341 West 45 Street

    3.9(14)

    Hell's Kitchen

341 West 45 Street
Rent-stabilized

341 West 45 Street

3.9(14)

Hell's Kitchen

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.07Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

5Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

2Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

A

Alex Cruz

Site Manager·1 building·90 units
3.9

14 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.