Summarized from anonymous rental reviews on Openigloo.
Recent reviews for ALEX CRUZ's buildings, primarily at 341 West 45 Street, highlight well-maintained common areas, friendly doormen, and generally responsive live-in supers. Convenient location and building amenities like laundry and package handling are appreciated. However, pest control remains a recurring issue with roaches and mice reported in some units, and occasional maintenance delays, particularly heat inconsistency and elevator outages, affect comfort. Management responsiveness is mixed, with some tenants experiencing slow or unhelpful communication. Noise can be a problem due to the Midtown location and local nightlife. Overall, tenants value the staff’s friendliness but advise improved pest management and timely maintenance responses.
Reviews
Former tenant·9 minutes ago
Pretty solid apartment. Little to no pests
Pros
Little to no pests. Friendly live-in super.
Cons
Property management is useless and ghosts people often
Advice to the owners
Don't ignore your tenant's queries.
Former tenant·2 months ago
Clean and well maintained
Pros
Elevator
24/7 doorman
package room
live in super
laundry in building
Cons
Laundry machines not well-maintained
small living room