Overall great experience
Pros
The amenities are great, including the gym, in-unit dishwasher, and in-unit laundry (though I understand not everyone in the building has these. There’s a pool but I’ve never actually used it. The building staff is very friendly and attentive. The place is very clean and spacious. Overall I’ve loved living here!
Cons
The elevators have had some issues from time to time. I also had a leak when I first moved in coming from my bedroom window. It took awhile for them to figure out what was causing it, but they eventually did and were able to fix it.
Advice to the owners
None
Luxe living in upper west side of Manhattan
Pros
Front desk and maintenance staff are great, super responsive and friendly.
Cons
The management. They are indifferent and dismissive. Do not seem interested in retaining residents.
Advice to the owners
Re-train your office management staff in hospitality.
