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J

Jessica Ponce

Site Manager·1 building·5 units
2.7

4 reviews

Highlights

No
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback on buildings managed by Jessica Ponce reveals consistent concerns with management responsiveness and maintenance. Renters report unaddressed pest problems, prolonged heating issues, and poor garbage management leading to unsanitary conditions. While the buildings are in desirable locations with generally good neighbors and quiet surroundings, tenants struggle with unreliable superintendents and slow or absent repairs. Utility billing discrepancies and uncomfortable temperature extremes also negatively impact residents' experiences. Overall, the management is perceived as unresponsive and ineffective, significantly affecting tenant satisfaction despite some positives like safety and community atmosphere.

Reviews

Former tenant·7 minutes ago

Horrible management, unresponsive super

Pros

Safe location and easy commute

Cons

Pests with no follow up from super, very unresponsive/unreliable super + management

Former tenant·Over 3 years ago

Extreme temperatures and unusually high utility bulls

Pros

Convenient location, nice finishes and no pests

Cons

The summer months are BRUTALLY HOT. Even with all window units in the apartment sits at the highest temperature the thermostat can read. Once my fan read 102°. In the winter it is freezing sitting at about 65°. The gas meter is overlapped with the restaurant downstairs so expect a high gas bill. Even in months we had the heat off and didn’t use ac units the bill would be around $400 (we were very very careful with leaving lights etc) The trash is only able to be taken out three days a week and there is no where in the building to put trash so expect it to pile up in your unit. Management is pretty unresponsive. We had water leaking through the ceiling and no one came for weeks. We moved in to a broken dryer and it wasn’t fixed for months.

Advice to the owners

Do better

Buildings associated with JESSICA PONCE

  • 341 Lexington Avenue
    Good cause

    341 Lexington Avenue

    2.7(4)

    Murray Hill

341 Lexington Avenue
Good cause

341 Lexington Avenue

2.7(4)

Murray Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

J

Jessica Ponce

Site Manager·1 building·5 units
2.7

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.