Sheena Holness

Name: Open violations summary
Creator: Openigloo

Head Officer·8 buildings·154 units

3.3

17 reviews

Highlights

Evictions

Litigation cases

Renter recommendations

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Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant feedback on buildings managed by Sheena Holness presents a mixed picture. Positive remarks highlight clean, quiet buildings with friendly neighbors and good locations—particularly in Manhattan’s Upper East Side and West Village. Some buildings boast strong garbage management, functional heating, and pest control when responsive management is present. However, a recurring issue is the owner's and management's unresponsiveness, with many tenants reporting slow or no replies to repair requests, unresolved pest problems, and maintenance delays. Additionally, some renters complain about rent increases, security deposit disputes, and poor handling of complaints, including noise and trash issues. Prospective residents should expect uneven management quality depending on the property.

Reviews

Former tenant·10 minutes ago

Clean building, friendly residents/neighbors

Pros

Overall the building was clean and quiet most of the time.

Cons

Sometimes, a repair could take a few days depending on severity.

Former tenant·9 minutes ago

Greatest location, worst management and super

Pros

Location, location, location. This spot can’t be beat one side of the block has the M 15 uptown, the other side of the block has the M 15 downtown, and in the middle is the 86th St. Q stop, and the M 86 crosstown. There is an online portal to pay rent.

Cons

Updated: The major one is the inability to contact the management company. Repeated emails and phone calls go unresponded to. The other major one is the super/maint. They’re often not responsive, and when they are their level of repair is on par with a bad home DIY. Additionally my unit has had water damage from above 3 times in under two years, each time gets mucky water in my bathrooms on toothbrushes and in medicine cabinets. Super doesn't care, they just come after the face and do bad/mediocre paint/repair. Not worth the rent. They have allowed a 24 hour Deli to go into the store front downstairs. The deli manager is adversarial and they often play very loud music, and have gone so far to have a DJ in the deli playing music that permeates the building. Any request to lower music is met with hostile response. They also leave trash outside and smoke constantly under the unit windows making leaving windows impossible without getting smoke into the apartment. The building management doesn't respond to request to discuss issues with the deli owner.