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D

Doris Cruz

Head Officer·3 buildings·111 units
3.2

4 reviews

Highlights

6
Evictions
3
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for Doris Cruz-managed buildings reveal a mixed management experience. Some appreciate spacious apartments, recent renovations, responsive repair service, and amenities like parking, elevators, and a pool. However, issues with inconsistent management responsiveness, poor garbage handling, pest infestations, and maintenance concerns like heating and water pressure are commonly reported. Tenants also mention problematic neighbor interactions and noise. Rent increases without apartment upgrades and unclear pet policies have caused dissatisfaction. Suggestions include improving pest control, garbage management, and hiring porters to enhance service quality. Overall, management demonstrates responsiveness in some cases but lacks consistency, affecting tenant satisfaction variably across buildings.

Reviews

Former tenant·13 hours ago

Great apt size, lousy management

Pros

The size of the apartment was great.

Cons

The management was awful. The neighbors were extremely rude and constantly broke apartment rules (such as don't feed wildlife), management did nothing. We were told we weren't allowed to use or decorate our balcony. Was harassed for smoking across the street. Raised rent but didn't update anything in the apartment. Was told pets weren't allowed but the neighbors that harassed us had 2 large dogs in their apartment.

Advice to the owners

Don't harass unproblematic tenant. You lose a lot of go tenants that way. We don't pay so much money to continually be bothered.

Former tenant·Over 1 year ago

Great location near mall and parks

Pros

The building has been recently remodeled and they are renovating the apartments. The place has parking in garage and assigned spots. There is a pool. They have elevators and on site management t. The management is responsive to repairs.

Cons

They don’t have porters to take garbage out and bring in your packages.

Advice to the owners

Get porters

Buildings associated with DORIS CRUZ

  • 171 Wellington Court
    Good cause

    171 Wellington Court

    2.6(2)

    New Springville

  • 145 Wellington Court

    145 Wellington Court

    3.8(2)

    New Springville

  • 195 Wellington Court

    195 Wellington Court

    New Springville

171 Wellington Court
Good cause

171 Wellington Court

2.6(2)

New Springville

145 Wellington Court

145 Wellington Court

3.8(2)

New Springville

195 Wellington Court

195 Wellington Court

New Springville

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.40Violations per unit
NYC average0.81Violations per unit
9Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

18Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

18Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

D

Doris Cruz

Head Officer·3 buildings·111 units
3.2

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.