Summarized from anonymous rental reviews on openigloo.
Tenant reviews for buildings managed by Drew Spitler highlight excellent cleanliness, well-maintained amenities, and responsive, friendly management staff. Residents value the quiet environment, good noise insulation, and pet-friendly facilities includingindoor dog parks and pools. While the management is praised for timely repairs and community events, some renters note high and increasing rent costs coupled with occasional water pressure and noise concerns. A few complaints include drug activity and unresponsiveness in specific cases, but these appear to be exceptions. Overall, tenants find the buildings luxurious and well-managed, appreciating the staff's professionalism and the pleasant living environment despite some location and price challenges.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Dec 21, 2020: § 27-2017.3 hmc: trace and repair the source and abate the visible mold condition... approximately 10 sq ft at west wall in the bathroom located at apt 1102, 11th story, 1st apartment from west at north
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Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Drew Spitler
All Upper West Side
21 West End Avenue, Manhattan, NY 10023
Top Rated • 616 Units • 43 Floors
4.6(12)
Rent Stabilized Units: Yes
Evictions: 10
Litigation History: Yes
1 Year Bedbug History: Yes
Reviews (12)
5 stars
3 months ago
We wish we never left
Former Tenant
Pros:
Friendly staff, indoor dog park, indoor pool, hot tubs, safe, quiet neighborhood with easy access to Riverside and Central park
Cons:
prices started out high and kept going higher
3.75 stars
10 months ago
Good but expensive building
Former Tenant
Pros:
The building is in a great location and has a responsive management office.
Cons:
Some noise bleed from the apartment next door; frequent issues with water temperature and pressure.
5 stars
Over 1 year ago
Clean, responsive and night management, very pet friendly.
Former Tenant
Pros:
Best management. Good noise cancellations with the double lined windows, clean and spacious
Cons:
Pretty windy since it’s by the Hudson River, more of a location issue than the building
5 stars
Over 2 years ago
Very good place to stay
Former Tenant
Pros:
Great amenities including fitness and yoga classes, sauna and huge swimming pool. Kind and helpful staff Quite building (you don’t hear your neighbors) Great view for high floor apartments
Cons:
A little bit far away from the subway (10min walk)
2.75 stars
Over 2 years ago
I would personally avoid this place
Former Tenant
Pros:
Newish and contemporary look Amenities
Cons:
Noise level from neighboring Drug usage throughout the building Unresponsive management Smell of weed and cigarettes Unexpected move-out charges/penalties
Advice to owner:
Avoid this place and spend your money elsewhere
5 stars
Over 2 years ago
Nice place to live
Former Tenant
Pros:
- Responsive management (repairs were always done on time) - Beautiful amenities, well maintained - Decent sound proofing between apartments (couldn't hear neighbors unless they had the window opening) - Friendly doormen
Cons:
- It is a trek to the nearest subway (don't let anyone tell you otherwise)
4.62 stars
Over 3 years ago
lived there for 3 years!
Former Tenant
Pros:
Great management people. Super, doorman, all are super nice. It is also a rent stabilized building, so you can expect less rent increase. They throw so many awesome events thruout the year.
Cons:
It is expensive. However really great experience, especially now that everything in Waterline Square is opened up.
Advice to owner:
Great job you guys! Keep the events going.
4.88 stars
Over 3 years ago
21 West End Avenue Review
Former Tenant
Pros:
Nice building, clean, friendly and responsible staff.
Cons:
Neighbors can be noisy sometimes.
4.38 stars
Over 4 years ago
Clean, Safe, Boring
Former Tenant
Pros:
Really nice gym, spacious apartment, great appliances
Cons:
Terrible MDF flooring (easily scratched), bad paint jov and closet doors stick, lots of noise from across the street, far from good food and fun
5 stars
Over 4 years ago
Luxury, clean, quiet, and next the hudson
Former Tenant
Pros:
next to a very nice portion of the hudson river walk with icafe only 10 blocks down. the building staff is very friendly. the events thrown by the building are fun and not too expensive. the amenities are well maintained. there is a morton williams literally 200 feet away for any groceries. there is a dog daycare in the building and dog run to use !!
Cons:
the neighbor is pretty remote. not many restaurants or bars near by. the closest “strip” is about 2 to 3 avenues away. there are hills to climb in order to get towards the middle of manhattan. the terrace bbq equipment is falling apart. the terrace can get very busy and packed.
4.88 stars
Over 4 years ago
Amazing building! A dream!
Former Tenant
Pros:
Amenities, community, dogs!
Cons:
Distance from restaurants, etc
5 stars
Over 4 years ago
Clean, responsive staff
Former Tenant
Pros:
Amenities are well kept. Doorman and package-room personal are friendly. Never had a utilities issue!
Cons:
Pricy. Although windows are great for noise reduction you’d still hear ambulance sirens.