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J

Jackson Mak

Site Manager·3 buildings·55 units
3.2

13 reviews

Highlights

4
Evictions
6
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenants under JACKSON MAK report a generally mixed experience, with location and natural light frequently praised. However, management responsiveness and building maintenance receive significant criticism, especially regarding heating issues, pest control, and building security like broken intercoms and frequent package theft. Cleanliness and garbage management vary between buildings. Some tenants appreciate the promptness when issues are finally addressed, but many express frustration over delays and minimal fixes. Noise levels and neighbors show moderate ratings, with some buildings described as quiet while others face disturbances. Rent stabilization status often isn't clear. Overall, renters should expect management that can be slow and unresponsive, requiring persistence to resolve ongoing building problems.

Reviews

Former tenant·9 minutes ago

Not Bad Not Great

Pros

Decent value, good location. Quiet building and street noise was surprisingly not bad given the location.

Cons

Poorly maintained building. Minimal maintenance done on both unit and common areas. Common areas pretty gritty looking. Sketchy elevator. Occasional bugs, no regular, recurring pest control. Management will respond to issues but do the bare minimum which often does not actually rectify the problem.

Former tenant·38 minutes ago

Fun Street on the Lower East Side

Pros

Great location, tons going on. Large and very bright with natural light in bedrooms

Cons

Had a minor cockroach issue now resolved

Buildings associated with JACKSON MAK

  • 151 Allen Street
    Rent-stabilized

    151 Allen Street

    3.0(10)

    Lower East Side

  • 37 Orchard Street
    Rent-stabilized

    37 Orchard Street

    3.3(1)

    Chinatown

  • 36 Orchard Street
    Rent-stabilized

    36 Orchard Street

    3.4(2)

    Chinatown

151 Allen Street
Rent-stabilized

151 Allen Street

3.0(10)

Lower East Side

37 Orchard Street
Rent-stabilized

37 Orchard Street

3.3(1)

Chinatown

36 Orchard Street
Rent-stabilized

36 Orchard Street

3.4(2)

Chinatown

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.58Violations per unit
NYC average0.81Violations per unit
8Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

21Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

3Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

J

Jackson Mak

Site Manager·3 buildings·55 units
3.2

13 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.