What do tenants say about Ma, Chan?

Ma, Chan has an average tenant rating of 2.1 out of 5 across 2 reviews.

Would renters recommend buildings managed by Ma, Chan?

50% of tenants who reviewed buildings managed by Ma, Chan would recommend living there.

Is Ma, Chan on the worst landlords list?

Ma, Chan has not appeared on the NYC worst landlords list.

How many buildings does Ma, Chan own or manage?

Ma, Chan owns or manages 1 building totalling 2 units.

Has Ma, Chan had any evictions?

Ma, Chan has no recorded evictions across their portfolio.

Is Ma, Chan responsive to tenants?

50% of tenants who reviewed a building managed by Ma, Chan approve of how it is run.

Has Ma, Chan had any litigation cases?

Ma, Chan has no housing court litigation cases across their portfolio.

Ma, Chan

Owner·1 building·2 units

2.1

2 reviews

Highlights

Evictions

Litigation cases

About Ma, Chan

Ma, Chan is a modestly rated but responsible owner. Across their buildings, tenants rate them 2.1/5 across 2 reviews, with 50% recommending their buildings and 50% approving of them as an owner or associate. Their portfolio records 0 evictions, 0 open violations, and 0 litigation cases. Data last updated August 14, 2026. Across Gramercy Park in Manhattan, Ma, Chan is an owner associated with 1 building and 2 units. The portfolio is concentrated in Gramercy Park in Manhattan. The building was constructed in the 1910s and is classified as a low-rise. There are no rent-stabilized apartments among the associated units. Prospective renters can find building-level ratings, reviews, and open-data records on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Reviews

Former tenant·22 minutes ago

Worst landlord ever

Pros

big space and nice neighborhood

Cons

Susan is the worst landlord possible. She makes it her job to make your life difficult. She is EXTREMELY unreasonable, and often takes actions that were not in the lease. NEVER rent from her.

Advice to the owners

Be nicer...

Former tenant·Over 2 years ago

Solid starter spot

Pros

Very quiet, cute street, lots of space, 2 floors, solid bedrooms, very nice living area

Cons

Mice issues and leaky ceiling since old building

Buildings associated with MA, CHAN

313 East 18 Street
2.1(2)
Gramercy Park

313 East 18 Street

2.1(2)

Gramercy Park

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Ma, Chan

Owner·1 building·2 units

2.1

2 reviews