Openigloo home
Openigloo home

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.
A

Alex Cruz

Site Manager·1 building·29 units
3.5

6 reviews

Highlights

2
Evictions
1
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent renter feedback for buildings managed by Alex Cruz reveals a mixed experience. Tenants often praise the prime Manhattan location, quiet neighbors, and effective heating system. Cleanliness tends to be moderate, with some complaints about garbage management and occasional pest issues. Resident opinions on management responsiveness vary, with several noting slow landlord responses but occasional helpfulness from property staff. Laundry facilities are limited and sometimes costly. Noise levels are generally manageable, though street noise affects some. Overall, while apartments offer good fundamentals, management could improve responsiveness and waste handling to enhance tenant satisfaction.

Reviews

Former tenant·8 minutes ago

Great Location, Clean Apartment

Pros

great location, updated

Cons

landlord not responsive, hot water runs out frequently

Former tenant·Over 1 year ago

Apt 21 5. Floor walk up

Pros

Great heat, prime upper east side neighborhood! Nice neighborhood,

Cons

Walk up building

Advice to the owners

Having a more responsive landlord

Buildings associated with ALEX CRUZ

  • 155 East 92 Street
    Rent-stabilized

    155 East 92 Street

    3.5(6)

    Carnegie Hill

155 East 92 Street
Rent-stabilized

155 East 92 Street

3.5(6)

Carnegie Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.44Violations per unit
NYC average0.81Violations per unit
6Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

4Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

3Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

A

Alex Cruz

Site Manager·1 building·29 units
3.5

6 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.