500 Metropolitan Owner LLC

Corporate Owner

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1 Properties

•

60 Units

•

3.2(6)

Evictions: 0

Litigation History: Yes

Review Summary for 500 Metropolitan Owner LLC

Summarized from anonymous rental reviews on openigloo.

Tenant feedback for 500 METROPOLITAN OWNER LLC properties, particularly at 491 Keap Street, reveals a mixed experience. While the location and building cleanliness receive positive remarks, management responsiveness frequently falls short, with several tenants reporting slow or rude communication and unresolved maintenance issues such as inconsistent hot water and broken entry systems. Garbage management and pest control ratings vary but generally show room for improvement. Some tenants note disturbances from neighbors and noise. The management team is urged to enhance communication, timely repairs, and transparency about amenities. Despite challenges, a few tenants appreciate the responsive maintenance staff and central location, recommending the building for some.

Open Violations

Only open violations from the last 10 years.

Data last updated 4 days ago.

The average number of violations per unit for this owner/associates across their portfolio is better than the city.

BUILDING AVERAGE:

0.65 violations per unit

NEW YORK CITY AVERAGE:

0.81 violation per unit

Non-hazardous

class A

i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals

MOST RECENT:

Jun 06, 2025: § 27-2053 adm code post sign on wall of entrance story bearing name, address including apartment number if any, and telephone number of superintendent, janitor or housekeeper. at public hall

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Hazardous

class B

i.e. smoke detector issues, inadequate lighting, no lighting for stairways

MOST RECENT:

Dec 12, 2025: § 27-2045(b)(1)(b) hmc, § 12-06, § 12-07, § 12-09 rcny repair, replace or provide an approved and operational carbon monoxide detecting device, installed in accordance with applicable law and rules defective in the entire apartment located at apt 9a, 9th story, 1st apartment from north at east

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Immediately hazardous

class C

i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts

MOST RECENT:

Dec 14, 2025: § 27-2031 adm code provide hot water at all hot water fixtures in the entire apartment located at apt 10k, 10th story, 5th apartment from east at south

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Missing information/filings

class I

Missing or non-compliant with administrative information orders or filings

MOST RECENT:

No violation found...

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All Properties Associated with 500 Metropolitan Owner LLC

Williamsburg

491 Keap Street, Brooklyn, NY 11211

60 Units • 14 Floors

3.2(6)

Rent Stabilized Units: Yes

Evictions: 0

Litigation History: Yes

1 Year Bedbug History: No

Reviews (6)

3 months ago

Would be great if the management was better

Former Tenant

Pros:

Location. Location. Location

Cons:

Poor management. Lack of services.

Advice to owner:

Maintain the building

3 months ago

Avoid at all costs

Former Tenant

Pros:

great view and close to the subway

Cons:

management is horrible. If something goes wrong, don’t expect anyone to help. The key fob situation is a joke too, I’ve been locked out multiple times without notice, waiting hours to get someone to reactivate the key so I can enter my unit

Over 2 years ago

491 Keap Street - HOT WATER is on/off, management is terrible

Former Tenant

Pros:

nice building, rent is relativly affordable, on site staff is great

Cons:

management is just awful. terrible human beings. doesnt respond, lies, is outright rude, etc.
hot water is on / off, management refuses to acknoledge and hasnt fixed it 5 months later
the door handle on the front door always pops off

Advice to owner:

Chetrit - be a better human being. hire a real management company

Over 2 years ago

Terrible Management, Do Not Move Here

Former Tenant

Pros:

Lots of natural light in the units, close to the subway.

Cons:

- Management is dishonest, unresponsive, rude, and greedy.
- All tenants were without hot water for over a week this summer and management has been slow to approve of rent credits for tenants despite not fulfilling the lease agreement
- Management is currently being sued for disobeying rent stablization laws and scamming tenants out of thousands of dollars
- The street corner that this property is on is completely overrun with garbage. It is also very congested with construction, subway traffic, and cars. Very loud and polluted part of town.
-The lobby frequently has stolen packages.
- The front door of the residence has been broken for months and management has resigned to not fixing it.
- The elevators break regularly requiring FDNY to visit the property to rescue trapped people.
- The showers in the units are designed terribly and flood the bathrooms regularly.
- Units are often not ready for move-in at the start of leases which causes grid lock and chaos for tenants and movers.
- The StreetEasy listing shows that access to the pool is part of a lease, when in reality it cost over $150 per day to visit the pool.

Advice to owner:

Respond to your tenants, be honest, give rent credits where deserved, prepare units prior to move-in.

Over 3 years ago

Idiotic Fob System

Former Tenant

Pros:

Building itself is fine, maintenance super is responsive

Cons:

Neighbors are your usual trashy late 20s early 30 year old yuppies that throw trash off their balcony and onto yours.

The fob system is annoying. Regular locksmiths can’t open the doors. Was locked out once and took them 8 hours to respond.

Over 4 years ago

Great management, bad amenities

Former Tenant

Pros:

Clean, central air, maintenance staff, subway, sunlight

Cons:

Lack of clarity on amenities.

Advice to owner:

Be more clear with tenants about expectations.