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M

Matthew Keller

Head Officer·40 buildings·235 units
3.4

7 reviews

Highlights

17
Evictions
45
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenants renting from Matthew Keller's buildings report consistent issues with management responsiveness and maintenance delays, often facing unresolved repairs and communication challenges. Many buildings show signs of neglect, including water leaks, pests, poor heating, and faulty building facilities. Garbage management and cleanliness vary, with some buildings reflecting poor upkeep. However, certain supers receive praise for their assistance. Noise levels and neighborhood safety concerns are occasionally noted. Renters advise better maintenance enforcement and quicker resolution of problems. Overall, expect inconsistency in management quality with some helpful staff but pervasive neglect in property upkeep.

Reviews

Former tenant·16 minutes ago

nightmare hellscape RUN

Pros

i'm not sleeping on the street

Cons

hot water went out 20+ times last winter, ~5-10 times this winter. water has gone out entirely ~5 times in two years. went the first five months of our lease without a working oven despite repeated complaints. every step from sending someone to look, ordering parts, attempting and failing to install parts, landlord following up with us, ordering a new stove, getting it delivered, and finally getting it installed all took numerous emails. went two months without a working refrigerator. called the emergency line several times. reported issues via online tickets multiple times. didn't hear from a super until we stopped him in the street when passing by him. several defects that are annoying but not worth reporting to the landlord given everything above. broken toilet paper holder, broken towel bar, broken cabinet door, broken closet door. only five electrical outlets in the entire apartment and one is inside of an upper cabinet in the kitchen. only one in the bedroom and it's below the baseboard heater, which means the bed cannot be placed near it. entire apartment is baseboard heaters which eliminates essentially half the small apartment from having furniture placed against it. we just use a space heater because we simply wouldn't have room for furniture otherwise. roof in hallway leaks terribly during heavy rain. plaster falls down from the ceiling, water collects at the top of the stairs and drips down to the landings of lower floors. last year the leaking destroyed the smoke detector which has never been replaced. front door keyhole has broken on two separate occasions and we had to leave a wedge in the door in order to access the building, which left us prone to anyone coming in the building. handle on the vestibule door (which doesn't need to exist because it has no lock and serves only as an inconvenience) broke and was not replaced for several weeks. landlord/properly management wildly incompetent, grossly neglectful, and only has any consistency in delivering an unwelcome rent bill stuck in the door despite our paying online and never having missed a payment. if i could get them arrested i would. speaking of which, police have come banging on our door at 3 am on two separate occasions (i wish i was lying or exaggerating) in search of a previous tenant who, upon the police's first visit, had not lived here in at least a year. the second occasion came months later. i hate it here <3

Advice to the owners

get a new job

Former tenant·5 months ago

Don't Live Here

Pros

Close to subways?

Cons

- Spiders/silverfish - Water pressure is terrible (constantly pulses plus the temperature is wonky) - Management rarely gets back to you - Heat barely works - Intercom has been broken for almost a year & management still hasn't fixed it - Packages stolen - Hallway ceiling leaks when it rains - Poorly upkept property in general (lobby door handle fell off and it was replaced with duct tape) - Building smells like cigarettes

Buildings associated with MATTHEW KELLER

  • 120-14 Farmers Boulevard
    Rent-stabilized

    120-14 Farmers Boulevard

    St. Albans

  • 120-10 Farmers Boulevard
    Rent-stabilized

    120-10 Farmers Boulevard

    St. Albans

  • 186-05 120 Road
    Good cause

    186-05 120 Road

    St. Albans

  • 187-12 120 Avenue
    Good cause

    187-12 120 Avenue

    St. Albans

120-14 Farmers Boulevard
Rent-stabilized

120-14 Farmers Boulevard

St. Albans

120-10 Farmers Boulevard
Rent-stabilized

120-10 Farmers Boulevard

St. Albans

186-05 120 Road
Good cause

186-05 120 Road

St. Albans

187-12 120 Avenue
Good cause

187-12 120 Avenue

St. Albans

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.67Violations per unit
NYC average0.81Violations per unit
41Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

83Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

35Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

M

Matthew Keller

Head Officer·40 buildings·235 units
3.4

7 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.