Large, affordable apartments but pest and cleanliness problems
Pros
- Great location (building is on the outskirts of Jamaica Estates which is a nice neighborhood, area around building has easy parking, 5 minute walk to the F train, lots of supermarkets/fast food around, good restaurants a short drive away, Cunningham park is not far) - Neighbors are mostly families who are quiet, respectful, friendly, and keep to themselves - Building has nice landscaping - Super is a nice guy
Cons
- Property management has ignored my concerns for apartment issues they are supposed to address (bathroom electrical outlet hasn’t worked since we moved in, there’s major holes and gaps in the kitchen that need to be patched as they are letting bugs in, etc) - Very poor garbage disposal system. Tenants leave garbage bags in a designated garbage room on their respective floors but the garbage bins provided are very small so most garbage bags are sitting piled up (sometimes very high) on the floor where mice and roaches easily get to them. Garbage is often not taken out for days on end, even in the summer where it stinks up quickly in the heat. - Major pest problem (probably because of poor garbage disposal system). Roaches and mice have been seen or reported in apartments and common areas like lobby. Exterminator provided by building just sprays something and leaves, doesn’t help. - Building has carpeting in hallways which contributes to it feeling dirty. It isn’t as clean as it should be in general. - Building laundry room is gross, with old, often broken machines and looks like it never gets cleaned.
Advice to the owners
Hire more building staff to take garbage out more often and so common areas can be cleaned more often. Respond to tenant complaints of pests and hire better exterminators.
Lackadaisical approach to achieving solutions
Pros
Although the super comes off as rude, antisocial, and disengaged, I will not deny that he keeps the place tidy to whatever extent he can.
Cons
No resolution of issues (a lot of talking and no doing by management), apts are rented with little to no renovations, and more.
Advice to the owners
Please address tenant issues promptly and considerately without making excuses (FOR NOT DOING YOUR JOB) or justifying it, most importantly.
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