What do tenants say about Gena Moore?

Gena Moore has an average tenant rating of 4.3 out of 5 across 16 reviews.

How many violations does Gena Moore have across their portfolio?

Buildings managed by Gena Moore average 0.04 open violations per unit, fewer than the citywide average of 0.81.

Would renters recommend buildings managed by Gena Moore?

44% of tenants who reviewed buildings managed by Gena Moore would recommend living there.

Has Gena Moore had any evictions?

Gena Moore has 6 recorded evictions across their portfolio.

Is Gena Moore responsive to tenants?

50% of tenants who reviewed a building managed by Gena Moore approve of how it is run.

Has Gena Moore had any litigation cases?

Gena Moore has no housing court litigation cases across their portfolio.

How many buildings does Gena Moore own or manage?

Gena Moore owns or manages 1 building totalling 223 units.

Gena Moore

Site Manager·1 building·223 units

4.3

16 reviews

Top rated owner or associate

Associated buildings are highly reviewed and rated 4+ stars by past and current renters.

Highlights

Evictions

Litigation cases

About Gena Moore

Gena Moore is a mixed-profile site manager. Across their buildings, tenants rate them 4.3/5 across 16 reviews, with 44% recommending their buildings and 50% approving of them as an owner or associate. Their portfolio records 6 evictions, 10 open violations, and 0 litigation cases. Data last updated October 26, 2026. Associated with 1 building and 223 units across Manhattan, Gena Moore is a site manager responsible for a portfolio that spans construction eras from the 2000s to the 2000s, reflecting a single generation of development. The portfolio is concentrated in the Financial District in Manhattan. The building is primarily high-rise. None of the associated units have rent-stabilized apartments. Building-level ratings, reviews, and open-data records are available on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of buildings managed by Gena Moore indicate a strong emphasis on cleanliness and excellent amenities, such as well-maintained common areas and great views. Most tenants appreciate the responsiveness of the staff, particularly the front desk, and the overall positive community atmosphere. However, a recurring concern is the frequent and prolonged issues with elevator reliability, which can significantly impact residents’ daily lives. Despite the positive aspects, potential renters should remain cautious about the elevator situation and the varying responsiveness of management regarding maintenance issues. Overall, while there are strengths in location and service, the elevator concerns are significant.

Reviews

Former tenant·just now

Great building with typical nyc issues

Pros

Great location. The building has beautiful views, staff is really great. The amenities are good and well maintained. Beautiful rooftop

Cons

Management is not super responsive and there are frequent elevator issues. I’ve lived in the building for 5 years and I know the board is working on finding a more permanent solution to fix the elevators. In the meantime, we deal with elevators being out frequently in exchange for cheaper rent.

Former tenant·2 hours ago

Precarious Building with Dim Future

Pros

Great location, amenities are decent

Cons

ELEVATORS. Those are broken ALL the time. Right now there is NO TIMELINE for fixing one of the two elevators! The building AC is also not really working - very hot. The views used to be nice but now directly looking into a new condo building. North side will soon be in a similar boat. Doormen are also very unfriendly.

Advice to the owners

Fix the elevators for good and get out of debt with the hotel so you can actually maintain the boilers and coolers.

Buildings associated with GENA MOORE

Top rated
123 Washington Street
4.3(16)
Financial District

Top rated

123 Washington Street

4.3(16)

Financial District

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.04Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

8Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Gena Moore

Site Manager·1 building·223 units

4.3

16 reviews

Gena Moore

Highlights

About Gena Moore

Renter recommendations

Building photos

Review summary

Reviews

Great building with typical nyc issues

Pros

Cons

Precarious Building with Dim Future

Pros

Cons

Advice to the owners

Buildings associated with GENA MOORE

123 Washington Street

123 Washington Street

Building ratings

Rents and deposits

Open violations

FAQs

Gena Moore

Gena Moore

Highlights

About Gena Moore

Renter recommendations

Building photos

Review summary

Reviews

Great building with typical nyc issues

Pros

Cons

Precarious Building with Dim Future

Pros

Cons

Advice to the owners

Buildings associated with GENA MOORE

123 Washington Street

123 Washington Street

Building ratings

Rents and deposits

Open violations

FAQs

Gena Moore

For renters

For landlords

Trending neighborhoods

NYC boroughs

2-bedroom apartments

Support

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Available apartments associated with GENA MOORE