Pros:
Site staff and office maintenance responsiveness are the best I have ever experienced after living in various buildings for 20 years. Super is really handy and helpful. Building has Amazon locker which really helps for package security. Also a separate room with shelves for deliveries.
Cons:
Sometimes water bugs, especially after the rain. We have monthly exterminators who handle it well though. NYC unfortunately. No other types of pests fortunately.
Advice to owner:
Keep up the great work, Please do not sell to someone else!