decent building, good location
Pros
the on site super is great. the apartment is semi spacious. good location
Cons
A+E management was difficult to get ahold of and was not promptly responsive to issues. the on site super was excellent though. no laundry on site.
Advice to the owners
if you continue use an automated line for inquiries and complaints, at least make sure the person answering it is competent
Terrible property management
Pros
Great location. My apartment was a two-bedroom with a bathroom attached to each room, a rare find in NYC.
Cons
The property management company - A&E Real Estate - is absolutely unresponsive. I had a kitchen fire on a Thursday night, and my renter's insurance company needed permission from A&E to bring smoke removal cleaners into the apartment. Starting Friday morning around 9am, I began trying to contact them. A&E did not pick up the phone, respond to voicemails, or respond to emails titled "Emergency - fire in building." When someone did pick up the phone around 2pm, she claimed to be the "emergency after hours person," but she told me she could not help and that I would have to call back on Monday. Eventually the super was able to get A&E to call me back, but by that time the entire day had been wasted. The cleaning company came on Saturday instead of Friday, meaning the smoke seeped into the walls of my apartment overnight.
Advice to the owners
Get a property company that picks up the phone or has some way of responding to emergencies.
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/-73.99157,40.689208,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)