Terrible management who does not want to help
Pros
Rent is cheap
Cons
We've had water leakage issues 4 times within a year. The pipe burst in January and flooded the entire apartment, including our upstairs and downstairs neighbors'. This left giant holes in the ceiling and rendered the apartment uninhabitable due to the loss of heat insulation in winter. Management charged full rent for the entire period and did not provide any alternative housing, was very slow in responding, and threatened to sue if we withheld rent as a way to pressure for timely repairs. We paid out of pocket for two months of housing while waiting for repairs, and received no compensation from the landlord at all. Also had cockroaches in the apartment.
Advice to the owners
Repair your property
Great Building, Unresponsive Managers
Pros
The on-site super does an amazing job and communicates updates well. The apartments are well-maintained, people are friendly and keep their spaces clean.
Cons
The management company --the building manager specifically-- are very unresponsive and make normal procedural updates very difficult.
Advice to the owners
Talk to your renters.
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