Martin Luster

Recent tenant feedback for buildings managed by Martin Luster consistently points to significant maintenance and management shortcomings. Residents report poor cleanliness, outdated and malfunctioning security features, frequent pest problems, and neglected common areas. Despite prime locations and some timely repairs like elevator fixes, building interiors often appear neglected, with old paint, thin walls, and noisy units. Management responsiveness is perceived as slow or insufficient, and safety concerns due to broken entry locks and lack of proper surveillance are common. Rent-stabilized units offer some appeal, but overall tenants urge the landlord to prioritize thorough building upkeep, modernize facilities, and improve communication and safety measures.