Long Term Tenant
Pros
- Responsive management to maintenance - Clean - Friendly Staff
Cons
- HVAC issues on and off - Aging building
Bad experience with the staff
Pros
It’s a well done building.
Cons
RUN if you ever consider moving/visiting here, there’s many other good service LIC apts out there. I live in central LIC (court square area) and visited my area apts staff are all very nice and warm welcoming me as a visitor. However, I had TWO out of my three visits very disappointing experiences while visiting a resident on Christmas Eve. I was leaving around 4:30 pm, I took a quick mirror selfie in the lobby, only to be aggressively approached by a staff member. He first claimed I was taken pic of him, and I proved I didn’t. Then he asked me why I’m here who I am for. I answered them all. He then demanded I delete the video immediately, claiming it was 'private property'. The delivery was incredibly rude and disrespectful. If this is how they treat guests during the holidays, I can’t imagine what residents have to deal with daily. More to follow up 🥲, extremely disappointed with the staff attitude here (Jacqueline). While cat-sitting for a friend, I was met with screaming and hostility when I asked for help with the keys. Even though she admitted to remembering me from my previous visit, she was incredibly rude and difficult. When I mentioned the importance of getting in to feed the residents’ cats, she told me she 'didn't care about the residents cat getting feed.' I am shocked by this lack of professionalism.
Advice to the owners
Please improve your staff mannerism.
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