Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews for buildings managed by Katie Coleman highlight well-maintained cleanliness and garbage management. The staff, particularly doormen, are praised for their friendliness and professionalism. However, concerns arise regardingrent hikes, outdated amenities, noise levels, and occasional management disconnect. Residents appreciate the convenient location and modern facilities but suggest improvements in infrastructure maintenance and pricing transparency. Despite some drawbacks, the majority approve of the owner and recommend staying, especially for those valuing cleanliness, responsive staff, and updated amenities in the prime Turtle Bay area of Manhattan.
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Aug 31, 2024: § 27-2013 adm code paint with light colored paint to the satisfaction of this department ceiling at public hall, 38th story
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Hazardous
2
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Aug 31, 2024: § 27-2005 adm code properly repair with similar material the broken or defective fire retardant material at ceiling at public hall, 38th story
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Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Katie Coleman
Sutton Place
420 East 54 Street, Manhattan, NY 10022
Top Rated • 394 Units • 37 Floors
4.3(14)
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (14)
4.38 stars
1 minute ago
As good as it gets as a luxury building at midtown
Former Tenant
Pros:
Great accessibility across uptown and downtown, good building considering the older neighborhood, good rooftop views, in door washer dryer, friendly doormans.
Cons:
it’s an older building and changed management last year - feels like amenities are outdated - thin windows that leaks air, noisy old PTAC units makes it hard to sleep during summer, and new management increase the rent for old tenants.
4.88 stars
2 months ago
Fancy building on 1st ave
Former Tenant
Pros:
great staff, terrifice rooftop and 5 elevators with gym and great outdoor space
Cons:
not a ton of light on lower floors
4.75 stars
6 months ago
Pretty decent apartment in prime Turtle Bay area
Former Tenant
Pros:
Nice staff, nice lobby, good views from rooftop and decent gym facility
Cons:
Small sized rooms for the price
4.25 stars
7 months ago
Nice but $$$$
Former Tenant
Pros:
Recently renovated units, the kitchen and bathrooms are especially beautiful and nice. Kitchen appliances (stove, fridge, microwave) are very modern and beautiful. In-unit washer/dryer Quiet Friendly doormen Rooftop is beautiful with great views Easy access to the new East River Greenway
Cons:
Expensive, even when considering the amenities, I don't think it's worth the price for how little space you get Construction seems questionable in some aspects. None of the doors inside the unit actually fully latch closed except the door to the bedroom which only closes if you hold the door handle at a very specific angle and force. Also, none of the doors have locks (not even the bathroom) No central air, I know that's a rarity in Manhattan anyway but it hurts when you're paying this much Amenities fees (gym and rooftop) are mandatory even if you don't use them The elevator doors close VERY quickly to the point you basically need to speed walk as soon as they open, which can make it stressful to use--I can see this being a problem if you have any kind of mobility issue
4.12 stars
8 months ago
Great Building But Rent Hikes Hurt
Former Tenant
Pros:
Really nice building, the doormen and building staff are excellent and some of the best in the City. Renovated apartments are nice.
Cons:
Rent keeps going up 10% a year. The rent hikes are getting out of hand, they get people in in the door and then raise your rent to no end.
5 stars
Over 1 year ago
Oriana NYC building
Former Tenant
Pros:
beautiful building, great amenities, walls are thick!.
Cons:
awful views, living room doesnt have heat / air only bedrooms
Advice to owner:
please put air in all parts of the apartment
4.88 stars
Over 1 year ago
Great building and staff, needs better management
Former Tenant
Pros:
Doormen we’re absolute professionals
Cons:
Leasing office were disconnected from the resident population
4.38 stars
Over 2 years ago
Good but not worth the price
Former Tenant
Pros:
Good apartment layouts, wonderful staff, great shared facilities when they are actually available to use
Cons:
Paper thin walls , ton of tenants , always being renovated which made WFH annoying
4.62 stars
Over 2 years ago
Worthy the price
Former Tenant
Pros:
The building is really clean; amenities are amazing. The doorman is nice.
Cons:
However, the building is old but given the price, it is worthy the moneys.
2.12 stars
Over 2 years ago
Oriana ran by the wrong lady
Former Tenant
Pros:
The doormen/women we're always sweet and helpful. Great to see them throughout the day.
Cons:
Management had this lady named Sheeri. Very rude lady, you could tell she did not know what she was doing when it came to her job.
Advice to owner:
Would be great if this building had a more capable manager. Sheeri was just terrible in so many ways.
4.25 stars
Over 3 years ago
Good building, a bit overpriced
Former Tenant
Pros:
Staff is great, common areas are cleaned regularly
Cons:
Roof deck and gyms not in the best shape. 1/2 of the BBQs haven’t worked in about a year. Equipment from the gyms has been missing since start of the pandemic. The roof deck furniture is incomplete (missing cushions). Easy fixes but they need to be addressed.
4.62 stars
Over 3 years ago
Great building to live in!
Former Tenant
Pros:
Nice and new
Cons:
Far from work
3.5 stars
Over 3 years ago
eh..not worth it
Former Tenant
Pros:
- location - great building staff / doorman / super
Cons:
- price , sq ft - air vents / air conditioning heat units suck - old - things break often - elevators slow
Advice to owner:
4.75 stars
Over 3 years ago
Good stay for 1 month
Former Tenant
Pros:
The building is clean and new. Apartment is renovated and fully furnished. Like a hotel. Very good quality and the kitchen is amazing