What do tenants say about Charles Coutinho, LLC?

Charles Coutinho, LLC has an average tenant rating of 3.8 out of 5 across 27 reviews.

Would renters recommend buildings managed by Charles Coutinho, LLC?

50% of tenants who reviewed buildings managed by Charles Coutinho, LLC would recommend living there.

Is Charles Coutinho, LLC on the worst landlords list?

Charles Coutinho, LLC has not appeared on the NYC worst landlords list.

Has Charles Coutinho, LLC had any evictions?

Charles Coutinho, LLC has no recorded evictions across their portfolio.

Is Charles Coutinho, LLC responsive to tenants?

50% of tenants who reviewed a building managed by Charles Coutinho, LLC approve of how it is run.

Has Charles Coutinho, LLC had any litigation cases?

Charles Coutinho, LLC has no housing court litigation cases across their portfolio.

How many buildings does Charles Coutinho, LLC own or manage?

Charles Coutinho, LLC owns or manages 1 building totalling 18 units.

Charles Coutinho, Llc

Corporate Owner·1 building·18 units

3.8

27 reviews

Highlights

Evictions

Litigation cases

About Charles Coutinho, Llc

Charles Coutinho, Llc is a mixed-profile corporate owner. Across their buildings, tenants rate them 3.8/5 across 27 reviews, with 50% recommending their buildings and 50% approving of them as an owner or associate. Their portfolio records 0 evictions, 0 open violations, and 0 litigation cases. Data last updated September 9, 2026. Charles Coutinho, LLC is a corporate owner associated with 1 building and 18 units in Lenox Hill, Manhattan. The portfolio is concentrated in Lenox Hill in Manhattan. The building was constructed in 1910 and is primarily mid-rise. None of the associated units have rent-stabilized apartments. Prospective renters can find building-level ratings, reviews, and open-data records on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by CHARLES COUTINHO, LLC reveal a mixed management experience. Positives include responsive and helpful superintendents, well-maintained and clean buildings in desirable locations, and attentive maintenance teams. However, there are recurring concerns about pest issues like rodents, inconsistent heating and cooling systems, package theft, and occasional unresponsiveness or slow reactions from higher-level management. Some tenants report issues with noise, poor garbage management in certain buildings, and occasional disagreements over lease terms or move-out charges. Overall, while many tenants appreciate the superintendents and neighborhood advantages, improvements in pest control, timely communication, and building upkeep would enhance tenant satisfaction.

Reviews

Former tenant·6 minutes ago

Great neighborhood and quaint building

Pros

Great location near many restaurants, grocery stores, post office, and public transportation options. Quiet street and area but very accessible.

Cons

Occasional package theft, no extended lease terms offered.

Former tenant·10 minutes ago

Good Building, Awful Company

Pros

The Superintendent is responsive and quick, and the laundry facilities are pretty good. The location is great for students and has close access to multiple forms of public transit.

Cons

It gets very warm in the winter, and while the Super was great, the management company landlord was slow to respond to higher-level maintenance requests and was generally very cutthroat and shady.

Advice to the owners

Be more open and communicative with tenants

Buildings associated with CHARLES COUTINHO, LLC

328 East 74 Street
3.6(2)
Lenox Hill

328 East 74 Street

3.6(2)

Lenox Hill

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs