Charles Coutinho, Llc

Name: Open violations summary
Creator: Openigloo

Corporate Owner·10 buildings·198 units

3.8

27 reviews

Highlights

Evictions

Litigation cases

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Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by CHARLES COUTINHO, LLC reveal a mixed management experience. Positives include responsive and helpful superintendents, well-maintained and clean buildings in desirable locations, and attentive maintenance teams. However, there are recurring concerns about pest issues like rodents, inconsistent heating and cooling systems, package theft, and occasional unresponsiveness or slow reactions from higher-level management. Some tenants report issues with noise, poor garbage management in certain buildings, and occasional disagreements over lease terms or move-out charges. Overall, while many tenants appreciate the superintendents and neighborhood advantages, improvements in pest control, timely communication, and building upkeep would enhance tenant satisfaction.

Reviews

Former tenant·6 minutes ago

Great neighborhood and quaint building

Pros

Great location near many restaurants, grocery stores, post office, and public transportation options. Quiet street and area but very accessible.

Cons

Occasional package theft, no extended lease terms offered.

Former tenant·10 minutes ago

Good Building, Awful Company

Pros

The Superintendent is responsive and quick, and the laundry facilities are pretty good. The location is great for students and has close access to multiple forms of public transit.

Cons

It gets very warm in the winter, and while the Super was great, the management company landlord was slow to respond to higher-level maintenance requests and was generally very cutthroat and shady.