Summarized from anonymous rental reviews on Openigloo.
Recent tenant feedback for buildings managed by Luis Delacruz reveals mixed experiences centered around management responsiveness and building maintenance. Tenants commonly commend the friendly doormen, helpful superintendents, and convenient locations. However, many report persistent issues such as pest infestations (cockroaches and mice), inconsistent cleanliness, noise disturbances, and slow or untrustworthy management responses. Several renters express frustration with security deposit disputes, maintenance delays, and perceived rent hikes. Overall, while staff on-site often receive positive remarks, the landlord's management approach is frequently seen as lacking in accountability and tenant support, suggesting a need for improved communication and more attentive upkeep.
Reviews
Former tenant·9 minutes ago
401 W 56th apt review
Pros
super is very nice
doormen are nice + packages are kept safe
Cons
carpet smells bad
apartment is very small
maintenance is slow