What do tenants say about Luis Delacruz?

Luis Delacruz has an average tenant rating of 3.2 out of 5 across 16 reviews.

How many violations does Luis Delacruz have across their portfolio?

Buildings managed by Luis Delacruz average 0.43 open violations per unit, fewer than the citywide average of 0.81.

Would renters recommend buildings managed by Luis Delacruz?

25% of tenants who reviewed buildings managed by Luis Delacruz would recommend living there.

Has Luis Delacruz had any litigation cases?

Luis Delacruz has 7 housing court litigation cases across their portfolio.

Is Luis Delacruz responsive to tenants?

38% of tenants who reviewed a building managed by Luis Delacruz approve of how it is run.

Is Luis Delacruz on the worst landlords list?

Luis Delacruz has not appeared on the NYC worst landlords list.

Has Luis Delacruz had any evictions?

Luis Delacruz has 18 recorded evictions across their portfolio.

How many buildings does Luis Delacruz own or manage?

Luis Delacruz owns or manages 2 buildings totalling 170 units.

Luis Delacruz

Site Manager·2 buildings·170 units

3.2

16 reviews

Highlights

Evictions

Litigation cases

About Luis Delacruz

Luis Delacruz is a mixed-profile site manager. Across their buildings, tenants rate them 3.2/5 across 16 reviews, with 25% recommending their buildings and 38% approving of them as an owner or associate. Their portfolio records 18 evictions, 74 open violations, and 7 litigation cases. Data last updated September 12, 2026. Luis Delacruz is a site manager associated with 2 buildings and 170 units across Tremont in the Bronx and Hell's Kitchen in Manhattan. The portfolio spans multiple neighborhoods across The Bronx and Manhattan. The buildings were built primarily in the 1960s and are mostly mid-rise. All of the associated buildings have rent-stabilized apartments. Individual building ratings, tenant reviews, and public records are on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback for buildings managed by Luis Delacruz reveals mixed experiences centered around management responsiveness and building maintenance. Tenants commonly commend the friendly doormen, helpful superintendents, and convenient locations. However, many report persistent issues such as pest infestations (cockroaches and mice), inconsistent cleanliness, noise disturbances, and slow or untrustworthy management responses. Several renters express frustration with security deposit disputes, maintenance delays, and perceived rent hikes. Overall, while staff on-site often receive positive remarks, the landlord's management approach is frequently seen as lacking in accountability and tenant support, suggesting a need for improved communication and more attentive upkeep.

Reviews

Former tenant·9 minutes ago

401 W 56th apt review

Pros

super is very nice doormen are nice + packages are kept safe

Cons

carpet smells bad apartment is very small maintenance is slow

Former tenant·9 months ago

Fine building for price

Pros

Great location, good space for price

Cons

Thin walls, loud, unresponsive management

Buildings associated with LUIS DELACRUZ

Rent-stabilized

401 West 56 Street

2.8(15)

Hell's Kitchen

Rent-stabilized

210 East 181 Street

3.6(1)

Tremont

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.43Violations per unit

NYC average0.81Violations per unit

18Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

48Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

8Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Luis Delacruz

Site Manager·2 buildings·170 units

3.2

16 reviews