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Santiago Morales

Site Manager·1 building·16 units
3.4

16 reviews

Highlights

No
Evictions
1
Litigation cases

About Santiago Morales

Santiago Morales is a mixed-profile site manager. Across their buildings, tenants rate them 3.4/5 across 16 reviews, with 32% recommending their buildings and 7% approving of them as an owner or associate. Their portfolio records 0 evictions, 22 open violations, and 1 litigation case. Data last updated September 7, 2026. Across Prospect Heights in Brooklyn, Santiago Morales is a site manager associated with 1 building and 16 units. The portfolio is concentrated in Prospect Heights, reflecting a singular focus within the neighborhood. The building was built in 1914 and is primarily mid-rise. All of the associated buildings have rent-stabilized apartments. Renters can review each building's ratings, reviews, and public records on its own page.

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of properties managed by Santiago Morales reveal significant tenant dissatisfaction primarily due to management's lack of responsiveness and issues with cleanliness and maintenance. Tenants frequently complain about aggressive rent hikes, poor garbage management, and pest control challenges, including rodent infestations. Although some residents appreciate the location and neighborly atmosphere, the overall sentiment highlights a disconnection between management and tenant needs. Many suggest improvements in communication and property upkeep are crucial, cautioning prospective renters to weigh these management concerns against the appealing property features.

Reviews

Former tenant·just now

Good location, challenges with management company

Pros

great location, newly renovated, in-unit W/D

Cons

on-going issue with trash management outside the building, management can be slow to respond/ difficult to get in touch with

Former tenant·11 months ago

Terrible Management, Decent Building

Pros

Quiet, lowkey neighborhood, in unit laundry and dishwasher, great bathrooms, and tall ceilings and closets. The two bigger bedrooms are quite big, nice and get great natural light.

Cons

Had issues with cockroaches and a mice infestation, which management dragged its feet on for months. Landlord won’t respond to a single call or email, only through portal, and clearly doesn’t ever read emails. The smallest room is tiny and the walls are extremely thin and the radiator is super loud in it (will start rattling at 3 am randomly). Oh and the dryer barely works, you have to put it on the hottest setting for it to work (which often ruined my clothes), and the washer was full of mold stains. The super told the next tenant that they could move in early despite us repeatedly telling him exactly when we were moving out. This was a huge frustrating oversight as the next tenant had flown in with her cat and showed up to the apartment before move out. When we emailed about potentially resigning and mentioned the ongoing mouse issue (only one of us was interested in staying already because of the building issues) they asked for a 7.7% increase and didn’t acknowledge anything about the mice or even apologize. They also repeatedly showed our apartment and let people walk around with shoes on despite us asking them to not. I was appalled by the lack of consideration by management for tenants. At least we got our deposit back in full.

Advice to the owners

Don’t be so greedy and answer your tenants when they reach out.

Buildings associated with SANTIAGO MORALES

  • 372 St Johns Place
    Rent-stabilized

    372 St Johns Place

    3.4(16)

    Prospect Heights

372 St Johns Place
Rent-stabilized

372 St Johns Place

3.4(16)

Prospect Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average1.37Violations per unit
NYC average0.81Violations per unit
1Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

18Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

3Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Santiago Morales has an average tenant rating of 3.4 out of 5 across 16 reviews.

Buildings managed by Santiago Morales average 1.37 open violations per unit, more than the citywide average of 0.81.

32% of tenants who reviewed buildings managed by Santiago Morales would recommend living there.

Santiago Morales has 1 housing court litigation case across their portfolio.

7% of tenants who reviewed a building managed by Santiago Morales approve of how it is run.

Santiago Morales has no recorded evictions across their portfolio.

Santiago Morales owns or manages 1 building totalling 16 units.

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Santiago Morales

Site Manager·1 building·16 units
3.4

16 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCOwners in NYCNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

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Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.