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4

402 E 78th St

Corporate Owner·1 building·39 units
3.5

5 reviews

Highlights

No
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for 402 E 78TH ST reveal a mixed management experience. Residents appreciate the responsive and attentive super, spacious units, strong heating system, and good pest control. However, concerns include inconsistent cleanliness—especially around garbage areas due to improper disposal—persistent pest issues in some apartments, and occasional difficulties reaching management. Heating control is sometimes problematic, with complaints about it being too intense. Neighbors and noise levels vary, influencing overall comfort. Despite location and size being positives, some find the lobby cleanliness lacking relative to the rent cost. Overall, management is responsive, but improvements in cleanliness, pest prevention, and heating adjustment are advised.

Reviews

Former tenant·9 minutes ago

It was great

Pros

The apartment, the super, the responsiveness of management.

Cons

Some of other tenants do not dispose of their garbage where they should so it could get filthy sometimes

Former tenant·3 weeks ago

Bug-infested building with no frills

Pros

Relatively cheap units compared to rest of Manhattan. ~20 min walk to Central Park and ~10 min walk to subway. Super was live-in and decently responsive!

Cons

No sunlight. Lived on first floor, and there were roaches, mites, rats, spiders, and bugs of every kind. The floor is not sealed properly so all of them get into your home. Package theft was rampant.

Advice to the owners

Properly seal the rooms from the outside!

Buildings associated with 402 E 78TH ST

  • 402 East 78 Street
    Rent-stabilized

    402 East 78 Street

    3.5(5)

    Lenox Hill

402 East 78 Street
Rent-stabilized

402 East 78 Street

3.5(5)

Lenox Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.07Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

3Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

4

402 E 78th St

Corporate Owner·1 building·39 units
3.5

5 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.