Amazing team, terrible management
Pros
The doormen and team are amazing
Cons
Management increases rent for tenants significantly each year (15%-20%)
Average for the Upper West Side
Pros
Location to great restaurants, subway, and busses is fantastic. Very convenient to Riverside Park as well.
Cons
Half of the building staff are nice, but the other half are rude, unfriendly, and loud. The super smokes outside of the building. One of the doormen doesn’t even open the door for us, and rarely gives us our packages. They say they’re dog friendly, but they once sent us a very rude and poorly written letter about peeing immediately outside the building (which apparently got sent to multiple people). It just felt unnecessarily mean in its tone. The management company is also sketchy and doesn’t reveal its address or an email address for residents, which doesn’t let us contact them for any concern that might fall outside of their limited website categories. Ultimately I felt very unwelcome here despite making friends with other residents and being a courteous neighbor/resident. There’s also a lot of construction noise both within the building and on the street.
Advice to the owners
A little courtesy will go a long way to your residents. Let’s build community instead of animosity.
