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L

Luis Ortiz

Site Manager·1 building·107 units
2.9

8 reviews

Highlights

2
Evictions
2
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback for buildings managed by Luis Ortiz reveals a pattern of management challenges. While the doormen and some staff receive praise for their helpfulness, the overall building maintenance is a significant concern, with frequent elevator breakdowns, outdated plumbing, and unreliable heating and cooling systems. Pest control is inconsistent, and building cleanliness varies. Tenants report poor communication and slow responsiveness from management, leading to tenant frustration. High maintenance fees and rent increases add to dissatisfaction. Despite some positives like central location and laundry facilities, renters generally advise prospective tenants to be cautious due to upkeep and management issues.

Reviews

Former tenant·5 minutes ago

Nice Doorman Building With No Frills

Pros

Doormen are helpful and reliable. In general, everything works and is clean here.

Cons

The exceptions to the general working order and the disorganization of the staff and management are sometimes frustrating. Elevators had to be repaired and did not work for months. Plumbing is old. General upkeep has not been done for decades.

Advice to the owners

keep working on upkeep, communication, and organization

Former tenant·Over 2 years ago

Just don’t do it

Pros

Good water pressure when it works and it’s not brown. Friendly doormen when they’re there. Elevators when they’re not broken.

Cons

Poor pest and bug control. Building constantly smells like stale urine (this is common knowledge amongst staff). The monopoly owner is borderline slumlord that doesn’t care and only employs family members (Google the family, it’s public knowledge). The heat and AC are always down and owner claims repairs are being done when they aren’t (don’t be fooled by heat and AC included). Water is shut down for 12 hours every other month for “cleaning.” Elevators are often broken. TLDR: avoid.

Advice to the owners

Be human and respect your tenants

Buildings associated with LUIS ORTIZ

  • 230 East 79 Street
    Rent-stabilized

    230 East 79 Street

    2.9(8)

    Lenox Hill

230 East 79 Street
Rent-stabilized

230 East 79 Street

2.9(8)

Lenox Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.38Violations per unit
NYC average0.81Violations per unit
6Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

28Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

7Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

L

Luis Ortiz

Site Manager·1 building·107 units
2.9

8 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.