Love the Neighborhood but the Management Is Slow, even with Emergencies
Pros
Location, location, location. Neighbors are kind.
Cons
The management team is disorganized and non-responsive. They do not respond in a timely manner to resolve issues like pest, leaks or mold.
Advice to the owners
Take maintenance concerns seriously and promptly resolve them. Be available outside of business hours.
Good location, Inattentive Management
Pros
W/D in unit, good location in neighborhood, hallways kept clean, trash services, did not personally experience any bugs or pests while there.
Cons
The management company is truly awful to deal with. They are not responsive at all, you have to follow up with them endlessly and still might not get your issues fixed. Heating bills in the winter are SKY HIGH, I’m talking $800+, and management refuses to address the issue.
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