Frank Lugo

Recent tenant feedback on buildings managed by Frank Lugo reveals mixed experiences. Tenants value the convenient locations and some rent-stabilized options offer affordable rents. However, persistent issues with pest control, especially rodents and roaches, are commonly reported, often with slow or inadequate response from management. Maintenance delays—sometimes lasting months—and poor communication are recurring concerns. Noise from surrounding areas and occasional cleanliness lapses add to tenant frustrations. A particularly serious incident involving structural neglect led to significant property damage and tenant displacement, with little remediation from management. Overall, renters should be prepared for management challenges despite some positives in location and pricing.