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J

Joelle Rosales

Site Manager·1 building·8 units
2.1

4 reviews

Highlights

1
Evictions
1
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews for buildings managed by Joelle Rosales reveal a mixed management approach. On one hand, some tenants appreciate the building's location, responsive superintendents, and friendly neighbors. On the other hand, persistent pest infestations (mice, cockroaches), mold, and structural issues like dampness and poor insulation are common complaints. Several tenants report serious maintenance delays and ineffective solutions for health hazards, causing dissatisfaction. Garbage and cleanliness ratings vary widely across buildings, with some tenants describing unsanitary conditions. Overall, while there is responsiveness to minor repairs, significant concerns over building upkeep, pest control, and safety persist, indicating management could improve proactive maintenance and tenant communication.

Reviews

Former tenant·24 minutes ago

Great location but problem with cleanliness

Pros

The location is ideal; each apartment is a decent size with huge bedrooms; the super is responsive and fixes things in a timely manner; neighbors are all really nice (mostly 20s/early 30 year olds)

Cons

Problem with mice (we had the super come multiple times to spray/set traps but were never able to fully resolve the issue); cockroaches/bugs occasionally found their way into the apartment; the apartment is very damp and we had multiple issues with mold

Advice to the owners

Apartment is probably in need of an inspection and remodel to completely resolve mice and mold issue

Former tenant·Over 2 years ago

absolutely disgusting and unsafe

Pros

There was a Trader Joe’s and TJ Maxx across the street. That’s it. Everything else was disgusting and unsafe.

Cons

- Mice infestation which owner refused to find a solution for other than mice traps. I fell asleep to the sound of mice squeaking every night. Couldn’t even cook because they lived in the stoves and would poop in our kitchenware. - Roaches - Got locked INSIDE our apartment because lock didn’t work and it took them a whole day to come fix the door so we can get out. - Window frame popped out. - Black gunk coming out of sink. - Toilet flooding out of nowhere - Black water dripping from ceiling everytime it rained even though we lived on the bottom floors - Owner lying he’s a lawyer to intimidate us even though he’s not - Black gunk on floor that wouldn’t come out no matter what. - Uneven heat distribution. One room would feel like an oven and the other would be freezing cold. - Walls are detached from floor. Big gap for mice and roaches to come in. - Refused to give us the second set of keys for A WHOLE MONTH. - Floor are uneven.

Advice to the owners

Get rid of the whole building. It’s a health and safety hazard. And don’t be a landlord if you refuse to take care of major issues. If the Department of Health & Safety constantly do checks on your tenants, YOU ARE THE PROBLEM.

Buildings associated with JOELLE ROSALES

  • 410 East 59 Street

    410 East 59 Street

    2.1(4)

    Sutton Place

410 East 59 Street

410 East 59 Street

2.1(4)

Sutton Place

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average7.00Violations per unit
NYC average0.81Violations per unit
8Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

35Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

13Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

J

Joelle Rosales

Site Manager·1 building·8 units
2.1

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.