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M

Manuel Mercado

Site Manager·1 building·45 units
3.5

5 reviews

Highlights

No
Evictions
16
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback on buildings managed by MANUEL MERCADO reveals mixed management experiences. Some tenants praise courteous and responsive staff, along with safe neighborhoods and well-maintained interiors in select units. However, persistent issues include pest infestations, especially rodents and cockroaches, malfunctioning intercoms, and inconsistent garbage management. Security concerns due to inadequate door locks and neglected common spaces are also noted. While some appreciate timely owner responsiveness, others criticize delays and lack of commitment to building upgrades. Overall, management shows willingness to address issues, but improvements in maintenance, pest control, and security are essential for a better tenant experience.

Reviews

Former tenant·4 hours ago

Overall good choice

Pros

Neighbors are great. Safe area

Cons

Courtyard rat infested. Trash not contained. Some units have longstanding repair needs

Advice to the owners

Clean courtyard and rats close trash in receptacles

Former tenant·Over 1 year ago

Fabulous Building !

Pros

Super is an actual angel, so kind and responsive Building is beautiful and has a lovely little courtyard area Very quiet, set back from the road Landlord was very kind and worked with us through some issues we had

Cons

Virtual Doorman was not working our whole time living there

Buildings associated with MANUEL MERCADO

  • 820 Riverside Drive
    Rent-stabilized

    820 Riverside Drive

    3.5(5)

    Washington Heights

820 Riverside Drive
Rent-stabilized

820 Riverside Drive

3.5(5)

Washington Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.31Violations per unit
NYC average0.81Violations per unit
7Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

5Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

2Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

M

Manuel Mercado

Site Manager·1 building·45 units
3.5

5 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.