Freestone Property Group Llc

Name: Open violations summary
Creator: Openigloo

Corporate Owner·304 buildings·1461 units

3.2

250 reviews

Highlights

Evictions

181

Litigation cases

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of FREESTONE PROPERTY GROUP LLC's buildings reveal a management style marked by mixed responsiveness. While some tenants praise the company's quick attention to heating, pest control, and general maintenance, many express frustration over sluggish communication, inconsistent repairs, and issues with heating systems. Pest infestations and cleanliness vary by property, with some buildings well-kept and others plagued by pests and trash problems. Noise and neighbor quality are also inconsistent. Tenants note that management often delegates major repairs inadequately and can be unorganized, leading to prolonged inconveniences. Overall, expect variable management quality with some properties offering responsive service, while others suffer neglect and poor communication.

Reviews

Former tenant·34 minutes ago

Good place to live! Utilities HIGH

Pros

Nice quiet place! Management responsive

Cons

Utilities price is insane!

Former tenant·9 minutes ago

Freestone is awful to deal with

Pros

Apartment has good space. Our unit was at the back of the building so it was very quiet. Roof has a lovely view. Barely had any pest problems. Good amenities

Cons

Freestone is absolutely awful. Maintenance requests were usually dealt with timely thanks to the super but almost always a very subpar job. If they actually just got someone capable of doing the work the first time, we wouldn’t have to call multiple times over YEARS to get the same issue fixed. Good luck ever getting a solid answer from anyone in the management office. You’ll be added to an email thread and speak with 30 different people who never have any idea what’s going on. If I toured the perfect building but I saw it was owned by Freestone I would honestly strongly reconsider signing a lease there.

Advice to the owners

Please for the love of god assign a couple people per building because going back and forth with a dozen people over email and phone makes absolutely no sense and is a waste of everyone’s time.

Buildings associated with FREESTONE PROPERTY GROUP LLC

1136A President Street

4.0(2)

Crown Heights

147 Stanhope Street

3.1(2)

Bushwick

2 3 Street

3.3(1)

Carroll Gardens

784 President Street

Park Slope

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.29Violations per unit

NYC average0.81Violations per unit

168Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

212Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

52Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings