Pros:
Single elevator, clean, responsive management, part time doorman, live-in super, very convenient location. Pricing is fair.
Cons:
Super can be slow for non-emergency issues. Building has an increasingly noticeable roach and water bug problem affecting many units.
Advice to owner:
Create an online maintenance request system to track all the problems and requests to the super. Replace one of the doormen who doesn’t seem to work.