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B

Brian Garland

Agent·1 building·37 units
2.9

12 reviews

Highlights

No
Evictions
6
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by Brian Garland reveal a highly inconsistent management experience. While the location and apartment layouts are often praised, management responsiveness is frequently criticized as slow or unhelpful, especially regarding urgent maintenance and pest control issues. Garbage management and cleanliness vary widely, with multiple reports of rat and roach infestations. Heating systems and water pressure are problematic in several units, contributing to tenant discomfort. Package security is another concern, with theft reported. Some residents note a friendly and responsive super, but overall the management struggles with timely repairs and effective communication, affecting tenant satisfaction and building upkeep.

Reviews

Former tenant·9 minutes ago

prewar apartment with issues

Pros

- Apartment is centrally located to many wonderful restaurants, bars and shops - apartment is quiet, not too much on the block

Cons

- trash management - the garbage room was constantly infested with rats - packages/mail UNSECURED - 10+ packages stolen during my stay - building super was responsive but often unhelpful - during the stay, a pipe had burst and had caused water damage. took a few days to get this fixed - many homeless folks would lie around the apartment in the neighboring restaurant storefronts

Former tenant·2 months ago

Great Location, Terrible Everything Else.

Pros

Everything outside the building - the location and the proximity to vital transportation, parks, markets, bars, restaurants, museums, nearby neighborhoods, cinemas, etc.

Cons

Too many to list. Everything inside the building from rats, to roaches, to the terrible super who lets the building waste away. There’s homeless people who defecate on the stairs to the building. I see it more often than I care to admit. The rooftop has leaks. The scaffolding in the front of the facade has been up for 2 years because the owner has stopped paying workers. The floorboards are rotting. The hallways smell like garbage. The super is inept and unresponsive - the first week living here we didn’t have running water in the shower and it took 2 weeks to get it back. No discount on rent. We also didn’t have a refrigerator. The one we were supplied with was filled to the brim with a fierce mold infection. The super looked at me like I was crazy when I requested a new fridge. His response was “wipe it down with paper towels it’ll be fine”. Meanwhile the mold was so bad it was in places I couldn’t reach. I eventually had to purchase a new fridge out of pocket. Packages get stolen often. I stopped ordering them here. The mailboxes don’t shut correctly. The doors are not up to fire code as they don’t shut properly. The doors have creases and cracks in them to let pests inside. There’s only 3 outlets in the apartment. The toilet runs constantly. The kitchen has a massive hole behind the oven. The oven doesn’t work. The shower was not waterproofed and leaked so badly into the kitchen below our unit that we had to leave our apartment for 3 days while it got repaired. The owner is a degenerate slum lord who lets his building fall apart. He knows their will always be a steady supply of college students to fluctuate on year leases and he has no incentive to pay for the building repairs.

Advice to the owners

Jump in traffic.

Buildings associated with BRIAN GARLAND

  • 345 East 12 Street
    Rent-stabilized

    345 East 12 Street

    2.9(12)

    East Village

345 East 12 Street
Rent-stabilized

345 East 12 Street

2.9(12)

East Village

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.70Violations per unit
NYC average0.81Violations per unit
10Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

13Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

3Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

B

Brian Garland

Agent·1 building·37 units
2.9

12 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

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Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.