Miguel Polanco

Name: Open violations summary
Creator: Openigloo

Site Manager·7 buildings·274 units

2.0

3 reviews

Highlights

Evictions

Litigation cases

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by Miguel Polanco reveal significant management challenges. Persistent issues include severe pest infestations, particularly cockroaches, and poor garbage management across multiple locations. Tenants report unresponsive and unprofessional staff, especially supers who show favoritism and fail to address repairs adequately. While some note positives like decent location, rent stabilization, and functioning heat systems, these are overshadowed by neglect in maintenance and building upkeep. Complaints also highlight questionable broker practices that burden renters unfairly. Overall, expect management that struggles with responsiveness and pest control, creating a less than satisfactory living environment.

Reviews

Former tenant·Over 2 years ago

Rent stabilized, with a side of cockroaches

Pros

Super is very nice and responsive. Has an elevator that works the majority of the time. Rent stabilized, which is nice in today’s market. Laundry in basement. Trash is emptied very regularly.

Cons

This building has a serious cockroach problem. They bring in the monthly exterminator but it’s obviously a much larger issue. I see at least one a month, sometimes they’re already dead, sometimes they’re not. Thankfully most of the time they are on the smaller side for NYC cockroaches. I guess that’s the silver lining. There was also a gas leak last year and we didn’t have gas in our kitchens for 8 months.

Advice to the owners

Fix the bug problem.

Former tenant·Over 3 years ago

Roach motel Ltd

Pros

Location is great. New super is good.

Cons

This building is infested with roaches, last year they got a new super who is more proactive with extermination and clearing the garbage out of the building but it doesn’t make up for the years of neglect and roach infestation. The management company uses a sleaze ball realtor ( alexi) to help with renting the building and he charges double rent for you to get in. He also shows the building in the evening and signs paperwork not in the building, in hind site that was to avoid potential renters from seeing the roaches. Roaches are everywhere - in the walls, in your kitchen cabinets, coming out of the garbage shoots on every floor. I lived there for If they employ a broker to fill the building then he should not be charging a broker fee to the residents that proactively find the posting themselves. He does not represent the person renting, his interest should be payed by the building/management company.

Advice to the owners

Get a proper long term approach to extermination. Coming once a month does nothing. If you employ a realtor to fill the building then residents should not be charged a broker fee.