Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight that buildings managed by STEPHEN BENJAMIN are known for their cleanliness, responsive and pet-friendly management. Tenants appreciate the well-maintained amenities, friendly staff, and limited noise disturbances.However, some concerns include distance to subway stations, high rent costs, and occasional noise from neighbors. Overall, the buildings offer great community events, luxury amenities, and a pleasant living experience, making them desirable for those seeking quality living without minding some location-related inconveniences.
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Dec 21, 2020: § 27-2017.3 hmc: trace and repair the source and abate the visible mold condition... approximately 10 sq ft at west wall in the bathroom located at apt 1102, 11th story, 1st apartment from west at north
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Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Stephen Benjamin
All Upper West Side
21 West End Ave, Manhattan, NY 10023
Top Rated • 616 Units • 43 Floors
4.7(10)
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (10)
5 stars
9 months ago
Clean, responsive and night management, very pet friendly.
Former Tenant
Pros:
Best management. Good noise cancellations with the double lined windows, clean and spacious
Cons:
Pretty windy since it’s by the Hudson River, more of a location issue than the building
5 stars
Over 1 year ago
Very good place to stay
Former Tenant
Pros:
Great amenities including fitness and yoga classes, sauna and huge swimming pool. Kind and helpful staff Quite building (you don’t hear your neighbors) Great view for high floor apartments
Cons:
A little bit far away from the subway (10min walk)
2.75 stars
Over 1 year ago
I would personally avoid this place
Former Tenant
Pros:
Newish and contemporary look Amenities
Cons:
Noise level from neighboring Drug usage throughout the building Unresponsive management Smell of weed and cigarettes Unexpected move-out charges/penalties
Advice to owner:
Avoid this place and spend your money elsewhere
5 stars
Over 2 years ago
Nice place to live
Former Tenant
Pros:
- Responsive management (repairs were always done on time) - Beautiful amenities, well maintained - Decent sound proofing between apartments (couldn't hear neighbors unless they had the window opening) - Friendly doormen
Cons:
- It is a trek to the nearest subway (don't let anyone tell you otherwise)
4.62 stars
Over 2 years ago
lived there for 3 years!
Former Tenant
Pros:
Great management people. Super, doorman, all are super nice. It is also a rent stabilized building, so you can expect less rent increase. They throw so many awesome events thruout the year.
Cons:
It is expensive. However really great experience, especially now that everything in Waterline Square is opened up.
Advice to owner:
Great job you guys! Keep the events going.
4.88 stars
Over 2 years ago
21 West End Avenue Review
Former Tenant
Pros:
Nice building, clean, friendly and responsible staff.
Cons:
Neighbors can be noisy sometimes.
4.38 stars
Over 3 years ago
Clean, Safe, Boring
Former Tenant
Pros:
Really nice gym, spacious apartment, great appliances
Cons:
Terrible MDF flooring (easily scratched), bad paint jov and closet doors stick, lots of noise from across the street, far from good food and fun
5 stars
Over 3 years ago
Luxury, clean, quiet, and next the hudson
Former Tenant
Pros:
next to a very nice portion of the hudson river walk with icafe only 10 blocks down. the building staff is very friendly. the events thrown by the building are fun and not too expensive. the amenities are well maintained. there is a morton williams literally 200 feet away for any groceries. there is a dog daycare in the building and dog run to use !!
Cons:
the neighbor is pretty remote. not many restaurants or bars near by. the closest “strip” is about 2 to 3 avenues away. there are hills to climb in order to get towards the middle of manhattan. the terrace bbq equipment is falling apart. the terrace can get very busy and packed.
4.88 stars
Over 3 years ago
Amazing building! A dream!
Former Tenant
Pros:
Amenities, community, dogs!
Cons:
Distance from restaurants, etc
5 stars
Over 3 years ago
Clean, responsive staff
Former Tenant
Pros:
Amenities are well kept. Doorman and package-room personal are friendly. Never had a utilities issue!
Cons:
Pricy. Although windows are great for noise reduction you’d still hear ambulance sirens.