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S

Stephen Benjamin

Officer·1 building·616 units
4.4

17 reviews

Top rated owner or associate

Associated buildings are highly reviewed and rated 4+ stars by past and current renters.

Highlights

11
Evictions
1
Litigation cases

About Stephen Benjamin

Stephen Benjamin is a well-regarded and reliable officer. Across their buildings, tenants rate them 4.4/5 across 17 reviews, with 83% recommending their buildings and 77% approving of them as an owner or associate. Their portfolio records 11 evictions, 2 open violations, and 1 litigation case. Data last updated September 2, 2026. Stephen Benjamin is an officer associated with 1 building and 616 units across the All Upper West Side in Manhattan. The portfolio is concentrated in the All Upper West Side in Manhattan. The building was built in 2013 and is classified as a high-rise. All of the associated buildings have rent-stabilized apartments. Building-level ratings, reviews, and open-data records are available on the associated building pages.

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Reviews for properties managed by Stephen Benjamin reveal a mixed landscape. While some buildings shine with cleanliness, responsive management, and strong amenities, others face significant challenges. Positive aspects include well-maintained facilities, friendly staff, and some rent-stabilized options. However, issues like poor management responsiveness, construction delays on amenities, and noise disturbances from neighbors are common complaints. Tenants have urged for investment in permanent repairs and better communication. Overall, potential renters should carefully assess individual buildings, as experiences can vary greatly, indicating the need for thorough vetting before committing to a lease.

Reviews

Former tenant·4 minutes ago

Recurring maintenance problems and temporary fixes

Pros

None that I can think of.

Cons

My experience in Unit 4604 was dominated by recurring maintenance problems and temporary fixes. The primary issue was the HVAC. Despite at least six repair requests, it never operated reliably for a sustained period. On documented occasions, the apartment exceeded 83°F even with both HVAC units running at full capacity. Air circulation remained poor, and the malfunctioning system contributed to unusually high electricity costs. At approximately $8,000 per month, I expected a one-bedroom apartment’s HVAC system to function reliably. Other recurring problems included a kitchen faucet that was adjusted but not repaired, black residue or sediment coming from the bathtub spout, and a microwave and oven that operated inconsistently. After move-out, management repeatedly called and texted about charges that I disputed, while issues concerning my security deposit remained unresolved. In my experience, management was substantially more persistent about collecting disputed charges than completing durable repairs. Prospective residents should thoroughly document the apartment at move-in, submit every repair request in writing, and insist on permanent—not temporary—repairs. Based on my experience, I would carefully compare other nearby properties before signing here.

Advice to the owners

new management that cares

Former tenant·1 month ago

Good building, nice units and amenities, a bit isolated

Pros

Some units have amazing views. Nice newish appliances. Friendly staff. Good amenities when they are open.

Cons

Amenities have been under construction for most of our time here, but are very nice. Very far from anything to do. Immediate area is a bit isolated and the one cool place across the street closed last fall.

Buildings associated with STEPHEN BENJAMIN

  • 21 West End Avenue
    Top rated

    21 West End Avenue

    4.4(17)

    All Upper West Side

21 West End Avenue
Top rated

21 West End Avenue

4.4(17)

All Upper West Side

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Stephen Benjamin has an average tenant rating of 4.4 out of 5 across 17 reviews.

Buildings managed by Stephen Benjamin average 0.0 open violations per unit, fewer than the citywide average of 0.81.

83% of tenants who reviewed buildings managed by Stephen Benjamin would recommend living there.

Stephen Benjamin owns or manages 1 building totalling 616 units.

Stephen Benjamin has 11 recorded evictions across their portfolio.

77% of tenants who reviewed a building managed by Stephen Benjamin approve of how it is run.

Stephen Benjamin has 1 housing court litigation case across their portfolio.

S

Stephen Benjamin

Officer·1 building·616 units
4.4

17 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCNYC market analysis reports

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iglooIQListings quality policy

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Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

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© 2026 Openigloo Inc. All rights reserved.

Available apartments associated with STEPHEN BENJAMIN

    • 21 West End Avenue #2315, Manhattan, NY 10023 apartment_living_room 1
    Verified
    Top rated
    All Upper West Side·Studio, 1 bath
    4.4(17)

    21 West End Avenue #2315

    $4,650
    • 21 West End Avenue #2703, Manhattan, NY 10023 apartment_entry 1
    Verified
    Top rated
    All Upper West Side·Studio, 1 bath
    4.4(17)

    21 West End Avenue #2703

    $5,025
    • 21 West End Avenue #1101, Manhattan, NY 10023 apartment_kitchen 1
    Verified
    Top rated
    All Upper West Side·1 bed, 1 bath
    4.4(17)

    21 West End Avenue #1101

    $5,595
    • 21 West End Avenue #1424, Manhattan, NY 10023 apartment_bedroom_room 1
    Verified
    Top rated
    All Upper West Side·1 bed, 1 bath
    4.4(17)

    21 West End Avenue #1424

    $6,225
  • 21 West End Avenue #2315, Manhattan, NY 10023 apartment_living_room 1
Verified
Top rated
All Upper West Side·Studio, 1 bath
4.4(17)

21 West End Avenue #2315

$4,650
  • 21 West End Avenue #2703, Manhattan, NY 10023 apartment_entry 1
Verified
Top rated
All Upper West Side·Studio, 1 bath
4.4(17)

21 West End Avenue #2703

$5,025
  • 21 West End Avenue #1101, Manhattan, NY 10023 apartment_kitchen 1
Verified
Top rated
All Upper West Side·1 bed, 1 bath
4.4(17)

21 West End Avenue #1101

$5,595
  • 21 West End Avenue #1424, Manhattan, NY 10023 apartment_bedroom_room 1
Verified
Top rated
All Upper West Side·1 bed, 1 bath
4.4(17)

21 West End Avenue #1424

$6,225