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S

Susan Baldwin

Shareholder·1 building·9 units
2.9

4 reviews

Highlights

No
Evictions
6
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for Susan Baldwin's properties, particularly 452 WEST 23 STREET, reveal significant management issues despite some isolated positive experiences. Complaints emphasize poor building upkeep, illegal conversion of leases, lack of valid leases, and unpermitted repairs. Tenants report frequent noise disturbances, lack of basic security like front door locks and intercoms, and unresolved package theft problems. Responsiveness from management is generally rated low, with reports of unauthorized management actions. A few tenants note decent heating and water pressure, but overall cleanliness and garbage management ratings are low. Prospective renters should expect ongoing code violations, security concerns, and inconsistent management practices in these buildings.

Reviews

Former tenant·40 minutes ago

SHAM CO-OP - "subleases" or no leases.

Pros

If you rent a courtyard facing unit you may have new/newish windows whereas renters facing street have drafty 100+ year old windows.

Cons

Landlord illegally removed unsold units out of rent stabilization and gives only "subleases" or no leases. Refuses to sell unsold units to tenants past and present. Building riddled with building code violations and repairs done mostly without permits.

Former tenant·Over 1 year ago

FRAUD, INVALID LEASES, CRIMINAL ACTIVITY

Pros

Location on Manhattan.

Cons

Don't expect rent receipts or a valid lease. This 9 unit townhouse apartment building is riddled with building code violations and a landlords daughter "ghosting" as the buildings Managing Agent using and abusing Power of Attorney. This building has 43 noise complaints within two years (43 police visits), no front door locks, no intercom, no laundry, no door man, illegal and unpermitted work, HP Court Actions, two Criminal Trespassing charges and one Criminal Mischief charge against the landlords daughter. https://commentariesonnyrealpropertylaw.substack.com/p/evaluating-cooperative-legitimacy

Advice to the owners

Laws and building codes exist for a reason.

Buildings associated with SUSAN BALDWIN

  • 452 West 23 Street
    Rent-stabilized

    452 West 23 Street

    2.9(4)

    West Chelsea

452 West 23 Street
Rent-stabilized

452 West 23 Street

2.9(4)

West Chelsea

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average2.66Violations per unit
NYC average0.81Violations per unit
5Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

15Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

4Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

S

Susan Baldwin

Shareholder·1 building·9 units
2.9

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.