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S

Susan Frank

Agent·1 building·22 units
3.9

2 reviews

Highlights

No
Evictions
1
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 1 year ago

Thin walls and loud neighbors

Pros

Big spacious apartments that are updated. Units have a dishwasher and there's laundry in the building.

Cons

The walls are so thin in this building. That's one thing I can deal with, but there is someone in this building who plays their music so loud it disturbs their neighbors. It's not even just during the day either. The music will start as early as 6am and goes as late as 3am. This is also a daily occurrence. This inconsiderate neighbor continues to play loud music despite complaints from neighbors, the super, the landlord, and the police. This apartment would be great if this neighbor didn't live here or used headphones.

Advice to the owners

Get better soundproofing or remove this disturbing neighbor from the property.

Former tenant·Over 2 years ago

Building is cool neighbors aren’t

Pros

Quiet building Laundry room Elevator

Cons

Neighbors are the worst I’ve ever had to deal with

Advice to the owners

Find better tenants.

Buildings associated with SUSAN FRANK

  • 207 West 102 Street
    Rent-stabilized

    207 West 102 Street

    3.9(2)

    All Upper West Side

207 West 102 Street
Rent-stabilized

207 West 102 Street

3.9(2)

All Upper West Side

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.68Violations per unit
NYC average0.81Violations per unit
5Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

4Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

6Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

S

Susan Frank

Agent·1 building·22 units
3.9

2 reviews

Follow us

For renters

Renting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.