Openigloo home
Openigloo home

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.
S

Susan Edelstein

Agent·1 building·61 units
3.1

8 reviews

Highlights

2
Evictions
12
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback on buildings managed by Susan Edelstein, particularly at 220 Cabrini Boulevard, depicts a challenging management landscape. Tenants consistently cite poor owner responsiveness, with slow or no action on critical issues like heating, hot water, and timely repairs. Persistent building neglect includes long-standing scaffolding, pest problems, plumbing leaks, and unresolved building violations. While neighbors and the location receive praise for being pleasant and safe, the management's approach is often described as hostile and dismissive. Tenants urge better maintenance, licensed repairs, and improved communication, highlighting a significant need for professionalism and commitment to tenant welfare to restore building livability.

Reviews

Former tenant·13 hours ago

Nice location and neighbors, terrible management

Pros

Neighbors, location, neighborhood

Cons

Landlord has threatened tenants in the past; illegally destabilized apartments. Building was once nice but has steadily gone downhill in last 10 years. Super is non-responsive. Management ignores problems until they because huge and sometimes dangerous issues. Constant band-aiding of building issues rather than regular maintenance.

Advice to the owners

Stop ignoring problems or executing shoddy fixes that inevitably lead to more serious issues. Eg, leaving a sidewalk shed up for six+ years is not a solution to crumbling masonry. Same with the leaking roof. You must provide heat and hot water BY LAW.

Former tenant·Over 2 years ago

Great neighborhood, super, and neighbors, not so great landlord.

Pros

Nice neighbors, nice apartments, great Hudson River views.

Cons

Cockroach problem in the basement, frequent water and heat issues, super seems overwhelmed a lot of the time.

Buildings associated with SUSAN EDELSTEIN

  • 220 Cabrini Boulevard
    Rent-stabilized

    220 Cabrini Boulevard

    3.1(8)

    Hudson Heights

220 Cabrini Boulevard
Rent-stabilized

220 Cabrini Boulevard

3.1(8)

Hudson Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average1.09Violations per unit
NYC average0.81Violations per unit
29Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

31Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

7Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

S

Susan Edelstein

Agent·1 building·61 units
3.1

8 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.