Rosemary Pagan

easy to contact maintenance, rent stabilized units available, gym kept up, sidewalk always clean, great package and guest management

sometimes difficult to reach management, hallways not always air conditioned, laundry machines occasionally broken

New construction
large apartment (1 br w/ walk-in closet)
neighbors are great
pet friendly
bicyle parking

Management completely non-responsive to tenant requests/email/phone calls.
Building already falling into disrepair (not even 10 years old yet)
AC / appliances will never be replaced (even if non-fixable)
Management will try and evict you for ANYTHING. REPEATEDLY.
Laundry only on three floors (of 14). total 19 washers and 18 dryers for 500+ apartments.
Unsupervised children use hallways and common areas as play areas.
The FOB entrance doors are often broke and allow anyone who wants access to the entire building.
Security is nonexistant.
Management changes the address to remit rent about once a year. They have changed names four times already -- with no notice to tenants.
There is no emergency lighting in the building.
Stairwells are not monitored by security cameras.
Managment is currently waging war with rent stabilized tenants by not renewing RS leases or offering leases with ridiculous changes to the terms and conditions -- then ignores requests for correction -- resulting in the tenant not having a lease renewed and possibly being evicted for "not signing a lease renewal."

... I could go on.

Perhaps you should find another business to be in -- one that doesn't directly affect the lives of SO MANY other people.

The building staff is friendly.

The management office is slow to respond to inquiries.

Been living in the building for almost 6 years. The apartments are spacious and fairly new when i moved in

The management is poor and unresponsive to tenants when issues arise.. management refused to refresh the paint in my unit after 5 years with a young child due to rent arrears during COVID-19... i eventually had to pay out of my own pocket to have my apt painted for the safety of my family... additionally instead of painting my apt they only painted the bathroom.

The building management is terrible at responding to tenants. They should respond to their tenants instead of trying to get the old tenants out and just get new tenants in due to the current market..

Decent sized, modern apt. Good rental price pre Covid before rental prices dropped. Front Desk staff and handymen were fantastic. Alex on front desk & Thomaz we’re great, so helpful and friendly.

I had a noise complaint for over a year and nothing was done about it other than to speak to the neighbor a couple of times. Management office were unresponsive and done nothing to understand impact on my day to day living.

More responsive management office, better knowledge and understanding of how to handle a significant noise complaint. The female Community Manager was nothing of the sort, she didn’t even respond to emails or calls.

Clean, supers are responsive and polite. Thomas is the best.

Management is not responsive, they don't seem to know what they are doing.

Management seems to not want to keep tenants that pay on time--Amine and Eric in particular are not pleasant to work with and are driving away your tenants. .