Summarized from anonymous rental reviews on Openigloo.
Tenant reviews for buildings managed by PROTO PROPERTY SERVICES LLC reveal persistent issues with management responsiveness and maintenance. While some buildings have helpful superintendents, renters frequently report unclean conditions, pest infestations (bed bugs, roaches, rats), and unreliable heating. Garbage management is inconsistent, contributing to hygiene problems. Security concerns are common due to broken intercoms and unauthorized building access. Noise levels and neighborhood safety vary, sometimes detracting from resident comfort. Overall, tenants find management slow and sometimes rude, urging significant improvements in building upkeep and tenant relations. Prospective renters should expect challenges in responsiveness and maintenance under this landlord.
Reviews
Former tenant·9 minutes ago
Mixed bag (NR)
Pros
The superintendent is great.
Cons
The management company is unresponsive and rude.
Advice to the owners
Do better
Former tenant·Over 2 years ago
It’s not the best but it’s okay
Pros
When they clean it smells good
Cons
No elevator and the heaters barley turn on their are always crackheads in the building at night and ppl are always breaking the mall box