Summarized from anonymous rental reviews on Openigloo.
Tenants renting from Alexandra Bruno at 350 West 42 Street generally find the building well-maintained with great amenities and friendly doormen, contributing positively to their living experience. However, there are consistent complaints about slow or poor responsiveness, especially concerning security deposit returns and management communication. The location near Port Authority poses safety concerns and noise issues, detracting from the building's appeal. Pest control, while sometimes effective, occasionally falls short. Renters advise improvements in timely communication and dispute resolution. Overall, while the buildings offer convenience and good amenities, renters should expect challenges with management responsiveness and neighborhood environment.
Reviews
Former tenant·8 months ago
Management Communication Struggles
Pros
Location & amenities
Cons
Management takes a very very long time to respond
Former tenant·9 months ago
Dated but ok
Pros
Gym and laundry in building
Cons
The entire building had no gas for 3 months
Advice to the owners
Orion doesn't compare to the other luxury apartment buildings in the area, but it's ok.