What do tenants say about Susan Hans?

Susan Hans has an average tenant rating of 3.4 out of 5 across 2 reviews.

Would renters recommend buildings managed by Susan Hans?

50% of tenants who reviewed buildings managed by Susan Hans would recommend living there.

Is Susan Hans responsive to tenants?

50% of tenants who reviewed a building managed by Susan Hans approve of how it is run.

How many buildings does Susan Hans own or manage?

Susan Hans owns or manages 1 building totalling 104 units.

Has Susan Hans had any litigation cases?

Susan Hans has no housing court litigation cases across their portfolio.

Is Susan Hans on the worst landlords list?

Susan Hans has not appeared on the NYC worst landlords list.

Has Susan Hans had any evictions?

Susan Hans has no recorded evictions across their portfolio.

Susan Hans

Head Officer·1 building·104 units

3.4

2 reviews

Highlights

Evictions

Litigation cases

About Susan Hans

Susan Hans is a mixed-profile head officer. Across their buildings, tenants rate them 3.4/5 across 2 reviews, with 50% recommending their buildings and 50% approving of them as an owner or associate. Their portfolio records 0 evictions, 0 open violations, and 0 litigation cases. Data last updated September 6, 2026. Susan Hans is a Head Officer associated with a portfolio of 1 building comprising 104 units in Carnegie Hill, Manhattan. The portfolio is concentrated in Carnegie Hill in Manhattan. The building was built in 1962 and is categorized as a high-rise. All of the associated buildings have rent-stabilized apartments. Renters can review each building's ratings, reviews, and public records on its own page.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Reviews

Former tenant·Over 1 year ago

Hot in the summer cold in the winter

Pros

Doormen are extremely sweet and helpful Building is kept very clean Great location very close to the park

Cons

Central AC has malfunctioned in the entire building multiple times in the summer on 90+ degree days. AC also didn’t get turned on until June because they couldn’t get it working. And no window units are allowed to be installed. Windows extremely thin and don’t retain heat or AC. Management is rude Have to reserve laundry machines for use days in advance Unfriendly neighbors

Advice to the owners

Get your AC together it’s dangerous to not have AC with these temperatures.

Former tenant·Over 2 years ago

Stayed for two years, great value overall!

Pros

- clean building - nice door people - good plumbing and facilities

Cons

- too much construction - poor communication from building

Buildings associated with SUSAN HANS

Rent-stabilized
120 East 90 Street
3.4(2)
Carnegie Hill

Rent-stabilized

120 East 90 Street

3.4(2)

Carnegie Hill

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Susan Hans

Head Officer·1 building·104 units

3.4

2 reviews