Great building, awful management
Pros
Great neighbors, beautiful space!
Cons
Management slow to respond and unbelievably disorganized We've had cockroach issues but management sprayed whenever we asked them to
Advice to the owners
Improve system of responding to tenants
Not Worth It
Pros
Great location and great size of apartment for price. Neighbors are quiet and polite, love the neighborhood so much.
Cons
Fairstead Management does not care about its renters. No matter your maintenance request, they will take forever to reply and even longer to fix the issue. Our oven was leaking gas when we moved in, and they didn’t even care. One of our bedrooms does not have heat, and even after practically begging them to fix it, we still did not get even an apology. There were roaches when we moved in, and the tile in the kitchen was cracked. The dryer did not work. The smoke alarms didn’t have batteries. The apartment was not clean. Management is so difficult, which is so unfortunate because we love our neighborhood and the apartment itself.
Advice to the owners
Care about your tenants.
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