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M

Marcello Ortiz

Site Manager·1 building·96 units
3.8

4 reviews

Highlights

1
Evictions
2
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenants of buildings managed by Marcello Ortiz report responsive and reliable superintendents and appreciate periodic doormen and regular cleaning, contributing to a generally clean environment. Buildings often have strong community ties, with residents staying long-term and a safe package delivery experience. However, issues such as broken laundry machines, occasional heating inconsistencies, and thin walls affecting noise levels have been noted. Pest control remains a concern in some units, with calls for more effective extermination. While many renters approve Mr. Ortiz’s management and recommend his buildings, a few express dissatisfaction with responsiveness to building complaints and maintenance quality.

Reviews

Former tenant·1 hour ago

Great place to live

Pros

Super is very responsive and reliable, neighbors are quiet for the most part, great area, no pests.

Cons

Machines in the laundry room are consistently broken/not working, heat can be an issue in the winter

Former tenant·7 months ago

Love living here

Pros

Lived in the building for a while and it really feels like a gem in the rent-stabilized world. It is a large building and I realize others have different responses but the super has always been incredibly responsive to any complaints, there is a part time doorman and consequently I have not had any packages stolen and the porter cleans the floors every morning. They decorate for holidays and it feels like a place where people stay for a long time.

Cons

The walls are thinner than you realize. While the lease says no pets, this is a pet friendly building. I am generally happy about this as I have cats but there are definitely some apartments with multiple dogs which are super loud. That's just part of city living but something to be aware of.

Advice to the owners

Keep it up.

Buildings associated with MARCELLO ORTIZ

  • 415 Stratford Road
    Rent-stabilized

    415 Stratford Road

    3.8(4)

    Ditmas Park

415 Stratford Road
Rent-stabilized

415 Stratford Road

3.8(4)

Ditmas Park

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.02Violations per unit
NYC average0.81Violations per unit
1Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

M

Marcello Ortiz

Site Manager·1 building·96 units
3.8

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.